514.337.7210

Contact Us

Montreal’s Largest Authorized Carrier Dealer
Serving Greater Montreal & Laval

Office

346 Isabey
Saint-Laurent, Quebec
H4T 1W1

Regular Hours

7:30am – 4:30pm
Monday to Friday

S & S Conversions
4.6
Based on 414 reviews
powered by Google
Tai Sup Yoon
Tai Sup Yoon
00:56 01 Mar 24
sean hogan
sean hogan
01:30 28 Feb 24
Great service. Very informative and friendly. Answered all my questions. Good job done quick and clean.
Dave Nugent
Dave Nugent
14:56 21 Feb 24
Jessica Rossitto
Jessica Rossitto
00:26 16 Feb 24
Excellent & efficient. Everything done neatly and all was explained prior to their team leaving.
Ian Porter
Ian Porter
12:29 10 Feb 24
Major job performed last week . Outstanding workers and product . Very pleased .
Hal Myers
Hal Myers
01:36 07 Feb 24
Very knowledgable
Shelley Paris
Shelley Paris
15:05 06 Feb 24
Outstanding service in repairing my humidifier. The service person , Joseph , was very professional and friendly and he... did the job - clearly knew what the problem was and how to fix it.read more
Jeannine Lumbroso
Jeannine Lumbroso
15:12 04 Feb 24
Sr sr
Sr sr
16:37 02 Feb 24
I bought two wall systems for around $10,000 and after 2 years are not working. This company is not reliable and you... should avoid doing business with them.read more
Luc Miron
Luc Miron
22:11 30 Jan 24
Very professional as well as pleasant. Took the time to go over all of the equipment & changes. They were very clean,... knew their business. Thank you to Axel & Francois, very much appreciatedread more
Maria Etheridge
Maria Etheridge
11:29 29 Jan 24
Hanh Duy Vo
Hanh Duy Vo
02:58 28 Jan 24
Thanks for excellent sale and after sale services. I highly recommend S & S Conversion for Carrier products.
Sharron Elbaz
Sharron Elbaz
09:49 26 Jan 24
Barry Messier
Barry Messier
03:28 26 Jan 24
Just had a new Carrier thermopompe and furnace installed by S&S Conversions. The team that did the installation, led... by Loïc, were great. They arrived on time, Loïc explained the installation process right away, the team advised me on my options (e.g. best place to place the thermopompe) and did a great job with the installation. They were sure to make sure I was happy with all aspects of the installation. I was quite impressed with their professionalism and the quality of their work.After the installation was complete and the team were gone, I looked around inside and out. They had cleaned up everything. It was as if they had never been there.It has only been one day with our new system, but we already notice a big difference in the house. The new system is ultra quiet and the temperature seems much more stable. Nice.Thanks to Stephane, the sales rep, the gentleman that came to take the initial measurements, who prepared us for what was coming (sorry don’t remember your name, but you’re probably fishing anyway and not reading my review) and of course to Loïc and the installation team.Cheers,Barryread more
Gary Munden
Gary Munden
15:46 25 Jan 24
This is an excellent company. Their knowledge of their products is outstanding. They did an excellent job advising me... what I needed.Every aspect of my experience with S & S Conversions has been of thehighest order. It has been so nice to deal with a company that takespride in all aspects of their work. I wouldn't hesitate to recommendthem.read more
Tom Mullins
Tom Mullins
18:37 24 Jan 24
Nice and knowledgeable.
Alessandro Arciero
Alessandro Arciero
01:44 19 Jan 24
Al Sid
Al Sid
19:03 18 Jan 24
Impeccable and meticulous technical service. The technician was courteous and respectful. He took all the time... necessary to fully explain the work accomplished - a rarity these days.read more
J. F.
J. F.
12:20 18 Jan 24
These guys are super professional and make the whole process of sell and installation simple and easy. Thank you S&S... conversions team!They installed my system (heat pump and furnace) yesterday on January 17, 2024 in very cold weather.read more
Johanne Mueller
Johanne Mueller
22:06 17 Jan 24
Installation team was polite, knowledgeable and approachable. Installation was well done. Hoping the unit installed is... just as good!read more
Allan Davis
Allan Davis
18:38 17 Jan 24
LOVED both guys who serviced our heat pump successfully AND Pat, Christina whose wonderful personalities shine through... even on (thankless job of manning) the phone. One Frenchman, another from Bangladesh - Go New Québécois and Canadians GO!!read more
Laurentiu Ionescu
Laurentiu Ionescu
15:11 16 Jan 24
Technician - K Young. Visit on Mon Jan 15, 2024..Very knowledgeable, excellent communication, efficient and courteous.
Francisco A Loiola
Francisco A Loiola
15:36 10 Jan 24
The technician does an excellent job. He listens attentively, he is precise, fast and thorough. He answers questions... without problem.read more
Rosie Foti
Rosie Foti
00:51 04 Jan 24
Great Professional Team. Always inform you of what they are doing, challenges and solutions to those challenges
Shawn Johal
Shawn Johal
17:47 18 Dec 23
Excellent professionalism and quick work.
Marc Hennessey
Marc Hennessey
17:26 12 Dec 23
Alain Renaud
Alain Renaud
21:43 11 Dec 23
Quality professional work
Francine Richer
Francine Richer
20:54 11 Dec 23
Matthew Scorah
Matthew Scorah
19:53 06 Dec 23
They were able to send someone quickly. The service guy was very friendly and professional.
Robert Knecht
Robert Knecht
14:03 06 Dec 23
It was time to change my 20 year old system that was giving me problems . Yan took the time to explain what needed to... be done for a new system . The installation went smoothly and everything was completed in 1 day . The technicians were polite and respectfulWhile working in my home. Would recommend S&S for any HVAC needs .read more
Ram Panda
Ram Panda
22:41 01 Dec 23
Our Carrier Heat pump needed a replacement after 22 years of service. We went with S&S, them being a large Carrier... dealer near us. They have been top notch from Sales(Stéphane), to pre-site survey (Yan) and to installation with the entire process done from contract to installation in about 3 weeks. The installation team led by Axel, assisted by Loïc and 2 others did the entire installation in about 7 hours. This included a brand new Infinity Greenspeed Heat pump with the furnace and a 4-zone controller. The team did an excellent job, and cleaned up everything after. Super professional and I am delighted with Carrier and S&S.read more
Amine Soundardjee
Amine Soundardjee
19:59 01 Dec 23
Team extremely professional, arrived on time and new what they were doing. System performing at expected. Recommend... Carrier System with S&S Conversionsread more
Sam G
Sam G
20:31 24 Nov 23
I get a yearly maintenance inspection and the service is always excellent. They are very professional, knowledgeable,... organized and show up when they say they will. I highly recommend them.read more
Selim Ades
Selim Ades
00:19 23 Nov 23
The company representative inspected the air conditioning system. He was very detailed and thorough in performing this... taskread more
Guilherme Lameira
Guilherme Lameira
20:07 22 Nov 23
Great service! Professional, clean, organized, supportive!
Lorraine Dolan
Lorraine Dolan
13:31 22 Nov 23
We had a great visit yesterday. He gave us suggestions and found solutions to some of our questions. Very professional.... Changed our thermostat and found the rattle we were hearing.read more
manuel perez
manuel perez
19:11 21 Nov 23
Excellent installation service. The new heatpump is working efficiently and noise is vey low.
Nazli Moinzad
Nazli Moinzad
13:33 20 Nov 23
Expert technicians. I worked with two of them and both times I received a nice service
Lynn Cadovius
Lynn Cadovius
13:47 15 Nov 23
Very responsive and on time. Great service overall and very friendly.
Luc H
Luc H
15:12 14 Nov 23
Good technician. He did what was necessary to perform a maintenance check.
Roger Gray
Roger Gray
22:01 13 Nov 23
Frank Dottin
Frank Dottin
13:31 13 Nov 23
Very good service
Marina Burtles
Marina Burtles
21:55 12 Nov 23
Joseph the technician was very professional.Although there were hiccups in getting an appointment due to emergencies,... the job got done.read more
Ines Borsoi
Ines Borsoi
19:07 11 Nov 23
They were very efficient, courteous and qualified. Overall very pleased with this company.
Alain Breton
Alain Breton
16:58 10 Nov 23
J J PEPIN
J J PEPIN
20:23 09 Nov 23
Service representative was very professional; did a thorough inspection
Pierre Lanctot
Pierre Lanctot
16:28 09 Nov 23
Kulwinder Khehra
Kulwinder Khehra
15:28 09 Nov 23
Teodoro Suangco
Teodoro Suangco
00:14 09 Nov 23
They are on time with their appointment and the technicians are friendly.
Stanley Schulman
Stanley Schulman
19:06 08 Nov 23
Dawn Shintani
Dawn Shintani
15:34 08 Nov 23
Service was excellent. Called before arrival, was very professional, just had a generator installed and required the... furnace connection. Would definitely use this company again.read more
Pat Rullo
Pat Rullo
01:24 06 Nov 23
Jean-Caude Naud
Jean-Caude Naud
22:38 05 Nov 23
Very professional technician. Unfortunately, due to the age of my heat pump (24 years), he recommended replacing it. He... made a report so that I received an estimate for the replacement.read more
Danny Marino
Danny Marino
20:07 03 Nov 23
Arad Azarnia
Arad Azarnia
17:20 02 Nov 23
Excellent installation and service. After 3 years, we are still very satisfied. The newer systems are saving us 3000$... in electricity bills every year because of the efficiency of newer systems. The team is very professional. Thank you.????????read more
Joseph Lalla
Joseph Lalla
14:06 31 Oct 23
Maggie Vadish
Maggie Vadish
20:21 25 Oct 23
John Heath
John Heath
18:49 25 Oct 23
Cyrill Gardere
Cyrill Gardere
18:33 25 Oct 23
It's been a long time since I saw a serious company with good customer service #1Thank you so much.
Marie Gauthier
Marie Gauthier
19:32 24 Oct 23
Extremely satisfied with the professionalism of the installation, the good communication and the quality of my Carrier... heat pump.read more
louis jolicoeur
louis jolicoeur
16:10 23 Oct 23
Annie Benghozi
Annie Benghozi
20:19 19 Oct 23
Simon Huang
Simon Huang
15:52 17 Oct 23
roger lavigne
roger lavigne
14:52 17 Oct 23
Claire Molson
Claire Molson
14:43 10 Oct 23
The tech was very professional and efficient. Nice person too.
Milly Turgel
Milly Turgel
15:17 06 Oct 23
Annette Di Pace
Annette Di Pace
12:57 06 Oct 23
UPDATE: We were promptly contacted after this post and they went out of their way to make it right, a gesture that we... very much appreciated. Thank you.Been with them since the 1990’s contacted them twice for servicing within the last 3 years both times were extremely frustrating. The last time involved, wrong parts, missed appointments, no call backs. It was finally resolved. This time, we called for servicing because our heat pump seems a little slow. Made a morning appointment. My husband waited all morning. No show, no call. Called them. They called back to say, they would be there in the afternoon. My husband and I then waited all afternoon. Called back before closing. No response. Left message. Instead of a call back, we get an email asking us to reschedule. My husband responded to the email and also left another message asking to reschedule - no response. That was nearly 2 weeks ago. It’s neither professional nor welcoming to treat your long time customer this way- twiceread more
Ahmed E
Ahmed E
20:34 05 Oct 23
BUYER BEWARE !!! BUYER BEWARE !!!Had a confirmed appointment waited the whole day. They never showed. They stop... answering phone calls at 4:00 PM. Called and another appointment to make up for the missed appointment which they say was accidentally deleted. Guaranteed me a time between 8am and 9am so I would t have to wait all day. Again, never showed up. When I called they said they said bumped me to a later time without calling and I was not available or home at that time. So how would I know ?. Gave me an appointment for the afternoon. I canceled my afternoon work and personal appointments. Then they called back and said they would technician immediately, too late though I cancelled myother appointments. Charged me full price for 10 mis work 285$. Lost two days of work. The are a Generac subcontractor. I would never use them again. Will let Generac know about this subcontractor.The technician himself was kind and polite. I think he was embarrassed or just felt bad. BUYER BEWARE. Imagine if I needed them for real service.UPDATE: Received a call from the service manager who refunded have the service charge and apologized for me to lose two days waiting for them. I accept the apology however I would not risk using them again myself. When a person loses two days dues to billing error it costs the company barely anything however to a person the cost far more extensive.I’m reference to the below. Patricia spoke with the supervisor and he overrode the policy to insure my call would be between 8-9 am due to me waiting a whole day without a phone. If you wish I can list the names and time of people I spoke with. Your statement below is incorrect in my case as it was. Escalated with approval of the supervisor. I can post the names as it appears you did not speak with them ?read more
Ed Garabed
Ed Garabed
14:15 05 Oct 23
Properly reviewed the system and identified a minor issue and provided options. Clear Explanation provided.
Robert Felton
Robert Felton
16:46 03 Oct 23
Technician is well trained, knowledgeable and has great customer service skills
mtldan40
mtldan40
20:49 28 Sep 23
Outstanding experience from the initial quote to installation. Stephane Labelle knew his stuff and answered all my... questions. He made the ordering and booking process very easy. Pat called me to organize a pre-installation site visit with Craig so that he could see the job and what would be involved.Today, Craig and Damian came to do the install. They were on time, professional, and knew what they were doing. They installed 2 split heat pumps and a large compressor, and my home has never been more comfortable.I highly recommend S&S for your job. Good price, knowledgeable people, excellent service. A real pleasure to deal with them from A to Z.As a followup, I called them this morning to service the unit and they were here same day! Pleasant, efficient, responsive. So impressed with everyone at S&S!read more
David Paterson
David Paterson
17:47 28 Sep 23
Technician called in advance and explained what was needed effectively.
Gilbo S
Gilbo S
17:03 27 Sep 23
CSL RC Lorne Kronish
CSL RC Lorne Kronish
14:53 27 Sep 23
I called for service. They sent a salesman first, who I thought was the technician. he looked and said you need a new... 1. The technician did show up the next day. The results were a clogged drain.read more
André Houle
André Houle
21:15 26 Sep 23
Very good support from start to finish from the whole team. Clear explanations and without any sales pressure. Well... done!read more
jean-pierre brisebois
jean-pierre brisebois
16:38 25 Sep 23
Andre Moyal
Andre Moyal
17:02 21 Sep 23
I recommend S&S Conversions, they were quick and efficient. Howard was great in explaining what was needed, then the... team came by to replace my heat pump. They were very professional and I had a great, pain free experience overall. Would highly recommend.read more
Grant Clark
Grant Clark
16:25 20 Sep 23
Excellent crew, efficient installation, clearly explained the equipment, and were careful about drop sheets and tidying... up.read more
Rita Busico
Rita Busico
16:19 20 Sep 23
Maintenance done today really pleased we are very satisfied of the serviceThank you
Ron Ogden
Ron Ogden
11:33 19 Sep 23
Kevin did a great job
Meshesha Belayneh
Meshesha Belayneh
20:27 15 Sep 23
Andre Moyal
Andre Moyal
20:18 14 Sep 23
Yvon Mathieu
Yvon Mathieu
03:40 13 Sep 23
ralphwaldo patton
ralphwaldo patton
18:49 10 Sep 23
Jean-Philippe Tremblay
Jean-Philippe Tremblay
16:43 06 Sep 23
They installed both a heat pump and a furnace (water system) in my old house over the last few years. They always come... through when adjustments are required. They are also very responsive when it comes to service calls. Great services from S&S all around.read more
Golshan Saeed
Golshan Saeed
18:12 05 Sep 23
I am finishing hot summer this year without AC functioning, because S&S conversion was not able to get the parts... quickly. It is almost two months that we are waiting to receive the parts.read more
Ellen Gelinas
Ellen Gelinas
16:39 05 Sep 23
Mike Masciotra
Mike Masciotra
17:38 01 Sep 23
Christine Muhling
Christine Muhling
15:58 31 Aug 23
An excellent, professional installation of a new furnace and heat pump. They took the time to set up and patiently... explain to a senior citizen how to use the new thermostat. I would recommend them highly.read more
Mitchell Perlman
Mitchell Perlman
14:15 31 Aug 23
Aug 2023 : S&S just finished installing my ne Carrier Air Conditioner. Professional, clean and easy to deal with.S&S... Conversions helped me with my Furnace & humidifier installation. They were quick, professional & very competitive.Thank you S&S for your help!read more
Maroun Zakhour
Maroun Zakhour
14:52 30 Aug 23
I absolutely do not recommend S&C Conversions. I called the service department to replace the air conditioner fan... motor. The technician removed the motor-fan assembly and took it to the company workshop. Christina from the service department writes to us that Carrier has discontinued this part (fan-motor assembly) and that there is no solution other than to replace the entire air conditioning system. We took the part back and replaced the engine at an engine distributor. Now S&C refuses to reinstall the part. We paid S&C for the first service and we are willing to pay for the reinstallation. But S&C doesn't want to know and their last concern is customer satisfaction. I really don't understand how S&C claims they are Carrier certified.read more
Christian Kebabdjian
Christian Kebabdjian
11:49 30 Aug 23
Alessia Canci
Alessia Canci
20:24 28 Aug 23
Everything went so smoothly and the work was done very well and very professionally. Thank you
Lynn Linkletter Imbeau
Lynn Linkletter Imbeau
15:17 27 Aug 23
Yearly maintenance. Technician showed up on time. He was polite, friendly and professional. He worked quickly and... cleaned up after himself.read more
François Péronnet
François Péronnet
13:55 25 Aug 23
Mélissa Tremblay
Mélissa Tremblay
16:41 23 Aug 23
Service A1!!!
isabelle arsenault
isabelle arsenault
17:23 22 Aug 23
Great service. Staff very available and competent, punctual and friendly. Clear explanations, they took the time to... answer all my questions and they gave me the right time!I highly recommend!read more
Nicolas Durrleman
Nicolas Durrleman
21:15 18 Aug 23
Evgeny Teplov
Evgeny Teplov
15:39 18 Aug 23
Guy Belliveau
Guy Belliveau
17:10 02 Aug 23
We're really satisfied with the Sand S team. The salesperson was excellent at explaining all the options, suggesting... the best solution for our needs. The installation team were clean, professional and explained all they were doing throughout the installation. They went through the getting started process with us and left the house clean and orderly. I recommend S and S Conversions for HVAC and heating systems.read more
Michael Lindenbaum
Michael Lindenbaum
19:43 28 Jul 23
We recently needed to replace our existing oil tank. Rather than continuing to maintain a dual energy heating and oil... fired hot water systems soon to be obsolete, we opted to convert to all-electric systems and chose S&S Conversions to carry out the work. A knowlegable S&S sales representative helped us to choose the heat pump best suited to our needs and arranged for the installation to be carried out. A week prior to the installation date a technician came by and did a thorough survey of our existing heating and hot water systems as well as our electrical service panel. Early morning on installation day, a team arrived to decommission the exisiting heating/ hot water systems, empty and remove the oil tank and exterior oil filling pipe and seal the breach left in the foundation wall. The installation team then installed the new heat-pump and electric water heater. The installation process would have completed by early afternoon if not for an unfortunate power failure in our neighbourhood lasting several hours, which prevented them from finishing that day. However a techncian was dispatched early next day to complete the final testing and activation and also walked us through the operation of the new systems.We were very impressed with the service provided during the sales and installation processes and especially the attention to detail of the installation crew. It was truly a turnkey process from beginning to end. So far we are pleased with the operation of the heat pump; it is much quieter than the system it replaced and seems to maintain a more consistent temperature throughout the house as well.All in all, we were quite happy with the choice of S&S Conversions to carry out this project.read more
Makoto Nagano
Makoto Nagano
13:23 14 Jul 23
Their technicians are professional, telephone operators are courteous - this has been the case with this company for... nearly 10 years.My most recent experience was "initially" not very positive. The first diagnosis of our heat pump was not accurate, and it took 3 weeks until it was found that the entire unit had to be replaced. Living through the heat wave without A/C in July was not a pleasant experience.Yet, once the problem was clarified, the company did the best and everything they could do to accelerate their work for improving our living condition. They responded to my request well.So, the beginning of this event was not great, but the company compensated and responded/acted quickly afterwards to solve the problem in a professional manner.read more
Clive Tenneson
Clive Tenneson
17:13 04 Jul 23
S & S Conversions installed a complete heat pump / furnace system in 2022 and I was impressed with their work then.... This time it was the annual service and I was again impressed with the service. The technician actually arrived early and completed the service quickly and efficiently. He identified a problem that needed immediate attention and it was completed as warranty work. I am one extremely satisfied customer.read more
Giovanna Buscemi
Giovanna Buscemi
21:45 30 Jun 23
S&S Conversions responded quickly to our request for an estimate and accelerated installation of a new air conditioning... unit. Responsiveness was especially important given the air quality in Montreal in recent weeks. The installer worked diligently and was very professional.read more
Assaf Simhon
Assaf Simhon
14:23 21 Jun 23
I highly recommend S&S Conversions for anyone looking to replace and maintain their HVAC/Heat Pumps. From the moment... they came to visit my property and evaluate the installation of a heat pump they were professional and very knowledgeable. The team was able to explain the required work to me in a clear and concise manner and recommend the proper equipment. The installation team was extremely professional as well. They arrived early and were very accommodating with my requests. After the work was completed they made sure to leave the place in tip-top shape. Thank you for the great job!read more
Ian Richards
Ian Richards
20:34 25 May 23
I was referred to S&S Conversions by a neighbour who had a positive experience with them in the past. I can confirm... that the entire experience has been excellent. A sales rep got back to me quickly after my first call and helped me to select to right AC solution for our house while respecting our budget. The installation was completed on time and within a few weeks of my initial call. The team that completed the installation were very proffesional and courteous. I wouldn’t hesitate to recommend their services.read more
Sandra Carrier
Sandra Carrier
17:20 11 May 23
I've been using this company for years and the service is always beyond reproach. Service representatives polite,... competent and responsive. I bought my furnace from them also, they were honest and didn't over-sell me. Nothing bad to say here.read more
Lucy Kozel
Lucy Kozel
01:02 27 Apr 23
Had 2 ductless units installed 3 years ago. Also had it cleaned recently. All services were amazing starting with sales... rep Stephane, finishing with maintenance technician Maraz. Both were very pleasant, polite, prompt, easy to communicate. System works very well, no problem at all. It takes care of 2 floors, keeps us very comfortable. A great team, great product, great service! It is very rare today.read more
Howard Posh
Howard Posh
14:38 07 Mar 23
I had a new furnace and heat pump installed by S&S. From start to finish, Josh was very patient and answered all my... concerns without any sales pressure. Once a date was set, his team arrived as scheduled and meticulously installed the system. They answered all my questions and explained all I needed to know about its operation and maintenance. Once completed, they left everything spotlessly clean; you'd never know anyone had been working in my home. Without hesitation, I highly recommend S&S Conversions.read more
jesse rainville
jesse rainville
21:14 02 Mar 23
Had a new system A to Z installed late summer by s&s. Was happy with the install, they cleaned up and arranged the... ducts differently than the existing install and was able to gain me tons of room.Had some problems with the system recently (manufacturer related not s&s related), they came by promptly, no questions, made their assessments, and have scheduled me in to make all repairs and replacements per manufacturer recommendations.Am again, pleased with install, clean and tidy, and extra appreciation towards Christina for being quick and efficient to reply, update, and her customer service all around when i had questions or concerns, as well as Kevin for going to extra distance to come by after hours to fix something to provide heat during a cold evening as the heat pump was down.read more
J Cairns
J Cairns
18:10 02 Mar 23
We were having problems with our heating/cooling system since 3 years on a system that was 7 years old. Many companies... came and went, charged a fortune and did not solve the problem. I contacted S&S Conversions and not only were they responsive, they came, they diagnosed, they repaired, they answered all our questions and needs. I am 100% impressed with their service and technicians who are not only competent, they are NICE! Respectful, quality and professionalism all in one company. Thank you S&S Conversions. We are very satisfied customers!read more
Marie Boulerice
Marie Boulerice
20:48 23 Nov 22
This was my first time contacting S&S conversion. I just had an installation of a home humidifier, thermostat, water... heater, and today a new heat pump. I was very pleased with the quality equipment offered, the service and the installation. I can tell they are quite knowledgeable with Carrier equipment. Prices are quite reasonable. I plan to deal with them again when comes time for the annual maintenance of my new equipment.read more
Phil R-V
Phil R-V
16:28 05 Oct 22
After delivering on 40 years of service, it was finally time to bid adieu to our beloved Carrier system. She heated our... home through some of the coldest and toughest winters and lasted far longer than anyone could have ever expected.Finding a company that was not overwhelmed by her geriatric beauty (and wiring) was a chore until we contacted S&S Conversions. They were the only company that confidently gave an estimate. The representative was professional, very knowledgeable and took time to explain what our options were and answer all the questions that we had. After the consultation, we were left feeling secure.Soon after our consultation, we had S&S Technicians in our home installing the new system. The team that functioned like a smooth-running machine; they are fast and work in a very orderly fashion. Before we knew it, our old system was out the door (may she rest in pieces), and our new Carrier system was installed in all her wonderful 21st century glory.Overall, we had an exceptional experience from the initial consultation the installation and then follow-up. We highly recommend their service whether you are looking for a new system or a trusted Technician.read more
Jane FP
Jane FP
02:12 02 Sep 22
The first installation we had with this company, four years ago, was excellent. When we needed to replace our second... unit this summer we called them right away and are not disappointed. Stephane, who installed the unit, was courteous, professional, and very knowledgeable. My husband, a retired contractor, inspected the work and was very impressed. We highly recommend the services of this company. In today’s world, where competence is rare, this is a place you can trust.read more
marlene zylber
marlene zylber
20:02 29 Aug 22
Thank you Josh for the excellent service.Your technician came over within an hour of my initial call. Our... air-conditioning system was not working and on a day reaching over 30 degrees, this was a crucial situation. The technician was very pleasant, polite and knew exactly what the issue was, and fixed it very quickly. He even checked our forced air heating system while he was here. Job well done!read more
Marilyn Jones
Marilyn Jones
19:26 01 Aug 22
The new air conditioner is very quiet and efficient. I don’t know how I will repair my damaged drywall 10 ft up... however. And I have a 2 ft square hole in my bedroom, my freshly painted bedroom. How am I supposed to repair that?read more
Rory Wasserman
Rory Wasserman
05:10 31 Jul 22
Our a/c was on its last legs and finally died, sent a request in via the website on Sunday and received a response and... a full team at our house Tuesday installing. Professional, communicative and responsive without “over-selling”. Would definitely recommend to anyone and not hesitate to call S&S again!read more
Claude Lautman
Claude Lautman
20:26 30 Jul 22
Just had S & S replace my old AC with a new Carrier one. The service was excellent. They came when they said they... would. The workmen put down tarps leading to the furnace room to keep the floors clean before they started work. everyone on the team was pleasant & polite. They answered all my questions and showed me how to clean my new unit every spring. they worked non-stop until the job was done, and left the house as cleaners it was when they came in. I will definitely use them in the future for all my heating and cooling needs. thanks to Josh & his team for a job very well done.read more
Tasso D
Tasso D
02:47 28 Jul 22
BE VERY CAREFUL AND DO YOUR HOMEWORK BEFORE DOING BUSINESS WITH S&S CONVERSATIONS!!!! We had a unit installed with them... a few years back where we had received an extended warranty for 10 years on parts and 7 years on labor. This warranty is contingent on us performing annual maintenance on the unit which we have no issues doing. The reason why we are scoring them so low is the following. We had an annual maintenance completed last year and the technician spent 30 minutes at our place and simply sprayed the unit with a Spray Nine cleaner and also cleaned the filters, something I could have done myself yet they charged us over $200 for that. They didn't even use a jet pressure washer like other companies do. I called for this year's maintenance which is now 20% more than last year and they refuse to accept accountability or provide any sort of credit, instead they are argumentative with me and provide misinformation everytime I speak with them. Both their representatives Steve and Patricia lack customer service skills. I inquired with Carrier Canada about switching to another Carrier dealer for my maintenance, although the issue is that if I do so, I lose my extended warranty for labor so basically I am handicapped and forced to do business with them not only to maintain my warranty but for annual maintenance calls as much as I may not be pleased with their service. As such do your homework because if you purchase from here, you are stuck for the duration of your warranty period. There are many other companies that are rated high like Excel Climatisation so look around before contacting S&S Conversion.read more
li ping du
li ping du
17:38 26 Jun 22
Since last summer (2021), I contacted 3 HVAC companies and finally choses S&S. They installed new heat pump in 7 June... (this month). Their service was excellent. This is a trustworthy company that seems very committed to customer satisfaction.Thank you very much the great team!!read more
Vasilios Vasilakou
Vasilios Vasilakou
22:26 16 Jun 22
First of all I want to thank Mr Howard steinberg for coming to our home & with a most professional manner he explained... everything about the air conditioner that we needed for our home very plain, simple ,he is really experienced and will definitely recommend axactly what you need nothing more or less . Now for the installation crew there very professional and will also make you feel very comfortable with the installation, fast and perfect job. Thank you very much keep up the great work have a great summer. WILL DEFINITELY RECOMMEND YOU'RE TRUSTED COMPANY WITH OUT A DOUBT ..read more
peter kovac
peter kovac
21:07 11 May 22
The staff at S & S are superior to any other company I have used. Their knowledge of my heat pump was exemplary and... they were efficient and true to their word. I highly recommend them to all who want the best in this field. Take my advice and do not look elsewhere, this company is the BEST.read more
Stuart Lubarsky
Stuart Lubarsky
13:50 08 May 22
Thank you to the team at S&S Conversions for their expertise, professionalism and attentiveness in installing my new... heat pump/air conditioning unit! The service was excellent. This is a trustworthy company that seems very committed to customer satisfaction, and I strongly recommend it.read more
Tee QKo
Tee QKo
15:38 03 May 22
Joseph and his colleague arrived during the time frame indicated. Extremely polite, professional, had patience with all... the questions and concerns I had, overall a very pleasant experience. Highly recommend!read more
Lorraine Mei Sullivan
Lorraine Mei Sullivan
12:38 29 Apr 22
The installation team from S&S Conversions was excellent. Loic and Luc worked in a responsible and efficient way to... install our new furnace and water heater. Both were very pleasant and attentive to do the job without too much disruption in our home. Good clean-up. All in all, we would highly recommend this company and this installation team. Very satisfied. Thank you.Lorraine and John Sullivanread more
Tom F
Tom F
20:04 25 Apr 22
It has been a pleasure having true professionals taking care of my needs, in this heating and cooling replacement.I... would like to take this opportunity to thank everyone on your staff, for exceptional service and professionalism in these trying times.When my neighbors ask me who I would recommend for a conversion, like the one done for me, I will certainly recommend your company.Tom F.read more
Emmanuelle Clermont
Emmanuelle Clermont
14:14 05 Apr 22
Wow! First experience with SS Conversions & will definitely be a customer for life! Thank you very much to Patricia &... Joseph ☀️ See you soon!read more
Adam Muscott
Adam Muscott
02:14 02 Feb 22
S & S Conversions what made what started out as a very stressful moment into the most pleasant experience. When my... furnace stopped working and we deduced it would need to be replaced, from the moment we contacted them right up to installation everything was managed quickly and efficiently. Everyone I spoke to or dealt with was not only helpful but also friendly. I am so happy I chose S & S Conversions!read more
Trevor Wieskopf
Trevor Wieskopf
14:40 26 Jan 22
After receiving a reference on S&S Conversions 3 times over a 12 hour period, I thought it was meant to be, to replace... my Heat Pump with them. For those reference to dealing with the company, their professionalism is second to none. From quick replies, to answering all my questions why anyone would use anyone else is beyond my comprehension. S&S Conversions from ownership to their installation team are top notch and I would highly recommend using them for any heating/AC needs.Thank you for the great service.read more
David Li
David Li
00:20 11 Sep 21
This is the second time that I do business with S & S Conversions and it was once again a very pleasant experience.... Hired the company to do a central AC installation. The installation team Greg and Jean-Noel showed up on time on the installation day. Everything was done in a very efficient and professional manner. Even though there was a small issue with the AC, Matthew came by to fix it after 2 days. I highly recommend this company. Special thanks to Jessica as well whom i dealt with and she was always very helpful.read more
Michael Rosenfeld
Michael Rosenfeld
00:33 12 Aug 21
Exceptional service - quick, efficient and very knowledgeable. All the technicians were incredibly friendly and offered... honest advice about how to fix my cooling and heating system affordably. Would highly recommend and will be using them for all my cooling/heating needs going forward.read more
Daniel Harvey
Daniel Harvey
15:37 25 Jun 21
Very professional team from start to finish. They were on time, presented very professionally and worked with us to... find a solution to a complex installation. Jessica, at their office, was outstanding to work with. She was on top of the file all the way through and extremely helpful. S&S is not the cheapest...but they we the most professional to work with out of 5 different companies we had quotes from. Highly recommend.read more
Tracey Schwartz
Tracey Schwartz
10:59 25 Jun 21
My AC unit broke and when we called customer service, they were incredibly kind, helpful and understanding. We have a... newborn at home and they sent someone as soon as they could, and the unit was repaired within a week (limited only by the time it took to receive the new part, which was out of their control). Technician was super friendly and professional. Thank you!read more
Krysten Novinger
Krysten Novinger
15:37 21 Jun 21
I'm so thankful I was referred to S&S Conversions when our heat pump broke! I can't say enough good things about our... experience. The team was responsive, quick and beyond professional. We're so so happy with the service and the products they installed. There's no price on comfort in your home and they went above and beyond to ensure we were happy. 10/10 and HIGHLY recommend!!read more
david baker
david baker
18:31 05 Jun 21
Great job! Very clean and efficient job installing a new heat pump and oil to electric furnace conversion. The... costumer service was very helpful and friendly. My house is cool again and the timing couldn't have been better with the hot weather fast approaching. Thanks!read more
Jeff Melnick
Jeff Melnick
15:25 21 May 21
These people are top notch. They don’t get better than this. The installers did a super clean job. When I first called... and spoke with Joshua you could tell right away that he knew his business. He guided me through the purchase process and now we are cool and comfortable once again.Thank you S & S CONVERSIONS.read more
Clifford Gentes
Clifford Gentes
22:12 30 Apr 21
The entire team From Howard the sales expert who walked me through my options was pleasant and knowledgeable, did not... try and over sell but let me choose what I needed.The installation team were excellent , efficient, clean and courteous as well as very knowledgeable, the showed and explained every function with clear concise directions and were very responsive.Even the finance team were great.We highly recommend this company.Great products and even better people.We will enjoy the cool in summer and the heat in winter and will enjoy the lower electricity costs.read more
Mr. G
Mr. G
22:19 06 Apr 21
We used S&S to install a multizone ductless system in our townhouse. From the initial visit with the sales rep Stéphane... who brought up the same concerns we had without us having to mention them (other companies had brushed away or quickly changed topic) to the installation was a great experience.The installers were on time, professional, well equipped and everyone knew the task at hand. We are pleased with the result and quality of the jobGreg & Lauraread more
daftpunk111
daftpunk111
11:02 03 Apr 21
customer service from estimation to the end is great.the installation team did a good job except for some of the... drywall holes they had to make they didn't completely clean up everythingread more
Shaun Kelso
Shaun Kelso
19:31 25 Mar 21
Had the pleasure of getting a new CARRIER AC/Heating unit installed today with SS Conversions. Their team was... professional, very well prepared, super clean (Drop clothes in and out of the house) and friendly. Great detailed explanation of the unit and not a sign they were ever there when they were done. Highly recommend. Price and value was amazing.read more
Nora Borbon
Nora Borbon
21:55 16 Mar 21
From Sales to installation of our new mini split system, the experience was quite positive. Left a message at head... office and received a call back in 24hours, nice to know that there are still real live people at the end of a phone line in this age of digital technology. Installation was done on time as promised. Thank you to the entire team for excellent service!read more
Murray Brown
Murray Brown
19:58 14 Mar 21
I was pre-sold on the Carrier name, but really impressed with the front-end sales and installation service. Technicians... made a complete (100%) effort to leave behind no trace, except for two, professionally-installed heat pumps. I have never owned a heat pump, but can attest to the quiet performance of these units.read more
Paul Laflamme
Paul Laflamme
17:44 25 Feb 21
From the first call with the salesperson all the way through installation, they were knowledgeable, responsive and very... professional. This is not our first experience with an HVAC contractor, but it was the very best. They were as responsive with questions after installation as they were before the sale. I recommend S&S without hesitation!read more
konstantinos vitoroulis
konstantinos vitoroulis
15:45 27 Jan 21
I had my heating systems repaired and checked recently - very happy with the service that I received. Mathieu did an... outstanding job repairing and tuning my system and while he was at it I was able to ask a lot of questions about my setup.read more
Joshua Mc Mahon
Joshua Mc Mahon
21:06 13 Dec 20
I just want to let everyone know that Pat as S&S conversions has provided me with fantastic service for the past 20... years, and I really appreciate that. The service technicians are great people and answer any questions I might have while they're here. Thank you for your great service, Pat.read more
Lynda
Lynda
16:53 02 Dec 20
I recently had a heat pump and new furnace installed. The service has been exemplary. All the tecnicians have been... professional and respectful. My location is quite a distance from Montreal, but that has not caused any issues at all. I have needed a few small adjustments which have been taken care of quickly and efficiently. I would recommend S&S Conversions highly.read more
Julien Rousseau
Julien Rousseau
01:15 16 Oct 20
Sales guy (Stephane) was very knowledgeable and professional. The installation was done with care and to our demands.... The installers, Danny, Rob, and Josh (I hope I got their names right), were very nice, didn't leave any mess and explained the work they had done in great detail. Very satisfied.read more
Alex Sabbagh
Alex Sabbagh
16:59 17 Sep 20
S&S conversions have been a real pleasure to deal with. I received expert advice from two technicians and they were... both consistent in their opinions. Moreover, the technician who came to perform the maintenance showed up on time and was very courteous. He provided me with a rundown of the work he was going to perform and even double checked with me before starting the job. I highly recommend S&S Conversions and will definitely use them again in the future.read more
gordon jacques
gordon jacques
12:30 16 Sep 20
Why would they install the heat pump like this? Other than this they did a great job.
Caitlin Hanrahan
Caitlin Hanrahan
15:58 21 Aug 20
This has to be one of the most horrendous companies I’ve had to deal with. My elderly grandmother has been waiting for... ages to get her system repaired and they always seem to have a reason for not doing the job.The heating was meant to be repaired in the winter and some parts needed to be ordered. We heard nothing from them and when summer came around the cooling system failed. When I called them to get the cooling repaired they arrived and repaired the HEATING system (gee thanks). They then told us the part for the cooling system did not exist in Canada and needed to be ordered from the US and « we have no idea when it will get here ». We called at least once a month asking for updates and they said the part is arriving but we still don’t know when. Finally I called again today and as it turns out the manufacturer doesn’t make them anymore and it will need to be specifically made which will take another unknown amount of time and surprise... nobody bothered to tell us this.They have honestly been giving us the runaround for at least a year now. My elderly grandmother is in her 90s and has been living in a house with no heating system all winter and no cooling system all summer. I normally never write reviews like this but the way this company has treated us, kept us hanging and kept us in the dark is shameful.read more
Michael Pasquale
Michael Pasquale
15:29 12 Aug 20
We contacted several companies to replace our existing Heatpump and Furnace as they were due. S & S were quick to... respond and return calls, and answer any questions or concerns. So the initial welcome was positive and set us at ease because it was a big expense and you don't want to feel uncomfortable with something like that.The installation was scheduled a month ahead, which was honestly one of the soonest times we were quoted by a few different operations. We needed it sooner, but it seems many people are replacing their systems right now.The team arrived on time, and in a convoy, there must have been at least a dozen workers that showed up. They quickly disassembled and got rid of the old system and patching what needed to be patched, and then got to work installing the new one. They were careful around the house, wore masks and made sure we were kept in the loop for the installation placements, etc. All the employees were polite, respectful and worked hard. The installation went very smoothly and they made sure to respond to all of our questions and concerns as they arose (placement of unit, etc.). All in all it was a really good experience overall and I cannot recommend these guys more firmly for that; they were experienced and knew what they were doing and it made us feel very relieved.I knocked a star off because there are major credits that the government is offering when you replace your system and I had to do all of the work to find the info, and figure out how to do it. In fact I would not even have known about it had I not been told this by another company rep.There were several companies I spoke with during the process who were upfront about it and were more than willing to assist in the process of making the claim and having everything needed for it. For such a large expense I feel like this should be done with the sales team and the client directly when initially purchasing the item and then after the install is complete to make sure it gets done.read more
Kay Em
Kay Em
12:34 02 Aug 20
We had our oil tanks and furnace removed and an electric furnace and heat pump installed by S&S in June. The oil tanks... were removed by a subcontracted company and their work was efficient and clean. The 3 technicians installing the new system worked well, and were professional and friendly. So far we have only used the system for AC, which works well. I can update this in the winter regarding the heating capacities. Our heat pump is also much quieter than a previous unit we had, and up to now we are pleased with the new system.There were a couple very small details that likely wouldn't bother most people: the angle of the drainage pipe from the indoor unit was incorrectly angled, meaning there would be standing water left in the drainage pipe, and the panel covering the furnace filter wasn't well put on and was difficult to manipulate. Please note that I am positive the company would have come to correct these 2 very minor details, but we decided not to bother them, as my partner was able to correct these.Of note: The system was calibrated to the factory settings. Our house is old and has old duct work, so the factory settings weren't adequate to cool the upstairs. My partner was able to go to the control panel to change the settings, which was well explained in the manuals.My partner requested additional rubber under the center of the electric unit (to help support it), and on the heat pump stand (to decrease vibrations and therefore noise). The technicians gladly did this.I had an issue at the end with the sales person, and the company was able to address that issue in a timely and professional manner, which I appreciated.Last note: If you are applying for government grant programs, make sure to ask for the required information on the invoice.In summary: I researched many companies prior to having this work done, and am happy that I chose S&S. I am, so far, very satisfied with the installation, service and products.read more
eva shein
eva shein
17:37 29 Jul 20
I was very pleased with the prompt and efficient service that Josh provided.The technician was excellent, polite and... very personal. Every time we deal with S&S Conversions we are very pleased. I highly recommend dealing with S&S.read more
Alan Katznelson
Alan Katznelson
17:20 29 Jul 20
As luck would have it, my AC went blank in the middle of a heat wave. I called S&S and they asked me if I was able to... check a fuse in the control section which I did. When that proved to not be the problem, a technician was dispatched to the house. He was immediately able to diagnose the problem as a short in one of the wires and had my AC up and running in a minimum amount of time. While he was here he also checked the humidifier and the main unit up on the roof. He was super efficient and extremely personable. I would recommend S&S to anyone in need of AC serviceread more
Bernard London
Bernard London
21:01 24 Jul 20
This July we had a problem with our air conditioner. I called my rep Howard S & a service technician was promptly sent... to our home. Since a part had to be ordered the technician adjusted & cleaned what he could so that we would not be without air conditioning.A week later the same technician arrived to install the new part. He was efficient & pleasant to deal with.Since this was the hottest & most humid time of the year, we appreciated the prompt service.We can't thank you enough (Josh & your team).A pleasure to deal with. Best service ever.Bernard LondonCote St LucA very happy customer.read more
Gregory Luger
Gregory Luger
12:17 15 Jul 20
We have been dealing with S & S for over 20 years. The equipment and service have always been excellent. Big thank you... for Josh and his team for installing our new heat pump in the middle of a heatwave.read more
David Newhouse
David Newhouse
16:51 10 Jul 20
This morning I went to my son's daycare and they were doing a job there. The truck was running the whole time I was... there, even when i got there it was already on and there was nobody even close to the truck. I was there for a good 15min. Totally unacceptable in 2020! I told the daycare to make a complain hope they will.read more
Ryan Berkofsky
Ryan Berkofsky
20:21 09 Jul 20
My central air broke down in the middle of the hottest week of the year. I called a repair person and was told the part... was under warranty but the labour wouldn’t be, and the part was a month back order. And new machines were 2 weeks back ordered. I then called S&S on Wednesday, they found me a machine same day and scheduled an install the following Monday. But the very next day they called and said they could squeeze me in that morning. 3 hours later my AC is installed and working and I can finally breathe in my house. I can’t thank them enough!read more
N F
N F
00:28 07 Jul 20
Very good experience with S&S. Josh was great to deal with and made the heat-pump purchase easy and efficient.
Kurt Legler
Kurt Legler
13:33 22 Jun 20
We contracted S&S Conversions to replace our heat pump. Josh was fantastic and responsive to our needs. Their... installers were clean, conscientious to detail and very professional. We are pleased with our overall experience and highly recommend S&S !read more
Arlene Ragan
Arlene Ragan
16:17 17 Jun 20
Extremely professional, on-time, responsive and left our home extremely clean. Recommend highly. The entire team from... the Sales dept, to the Installation dept to the Administration dept , they are an exceptional team. Thank you for your excellent serviceread more
Jeffrey Liberman
Jeffrey Liberman
17:09 15 Jun 20
We had a great experience with S&S conversions. A Clean and professional installation. Jeff CSL.
Fred Smith
Fred Smith
21:05 28 May 20
Annual service appointment was confirmed for May 27, 2020 between 08h00&12h00. Tech never showed up nor did they call,... I left a message with S&S service dept at 12:20 and that call has gone unanswered as well. We have choices when it comes to servicing our HVAC and the time has come for me to choose a more reliable firm than S&S...read more
Alanna C
Alanna C
03:31 28 May 20
Great service! My AC stopped working during the first heat wave of the summer and the S&S technician had it fixed very... quickly.read more
lorelly bawden
lorelly bawden
15:38 10 Dec 19
Was very impressed with the service from Emelio. He was very curtious,polite and professional. Good job, thank you!
Denis Lawn
Denis Lawn
22:57 15 Oct 19
Robert and Peter were very efficient, professional and conscientious technicians. They were very knowledgeable and... carried out their work in an extremely satisfactory manner. They advised on the placing of the Carrier ductless system. They arrived on time and worked throughout the day without stopping.The units are very esthetically pleasing.I am very pleased I contacted this company and would recommend them. It is a great relief to meet such conscientious workersread more
Young-ho Jang
Young-ho Jang
17:10 24 Sep 19
I have my new gas furnace installed through S&S conversions last year. But there's a problem with it. After several... visits of technicians, it's fixed in the end. I appreciate their responsive and caring attitude to the need of customers. My special thanks to Yan and Matthew. Plus, when my a/c needs to be replaced in the near future, I will definitely order from them. Definitely recommendable service provider!read more
JP X
JP X
20:17 29 Jul 19
Had a mini split system installed in April with two wall units on the main floor and a ducted system for the upstairs.... The sales team was very responsive and worked within our set budget. The install team was professional and clean (as clean as they could be given the amount of work done). We were a little disappointed with the method of controlling the ducted unit, so they came back the next day and installed us a wall controller for the ducted system. We are overall satisfied with the system, however we are still learning how to get the room to the right temperature with the ducted system.read more
Barbara Klodniski
Barbara Klodniski
15:24 14 Jun 19
We had an old central air conditioning system replacement done by S&S this week. The team were thoroughly professional,... polite, and a pleasure to have at the house. They were on time, spread tarps and cleaned up afterwards. NOTE TO OTHER CLIENTS: Have water on hand for the team, they will appreciate it! - Pleased with the new system and thermostat which can be controlled via mobile app - just waiting now for some warm weather! Thanks again S&S!!read more
Jeffrey Rein
Jeffrey Rein
01:15 07 May 19
After a Hydro Quebec power outage my heat pump thermostat stopped working due to a power surge. S&S service was prompt... and restored my system. Unfortunately this signaled that my very old heat pump needed replacing. Howard helped me choose a new heat pump and furnace. The entire team was very professional, the work was well planned and the installation in the middle of the winter after a major snowfall was seamless and painless. Very happy and would highly recommend.read more
More reviews
js_loader
S & S Conversions
4.6
Based on 414 reviews
powered by Google
Tai Sup Yoon
Tai Sup Yoon
00:56 01 Mar 24
sean hogan
sean hogan
01:30 28 Feb 24
Great service. Very informative and friendly. Answered all my questions. Good job done quick and clean.
Dave Nugent
Dave Nugent
14:56 21 Feb 24
Jessica Rossitto
Jessica Rossitto
00:26 16 Feb 24
Excellent & efficient. Everything done neatly and all was explained prior to their team leaving.
Ian Porter
Ian Porter
12:29 10 Feb 24
Major job performed last week . Outstanding workers and product . Very pleased .
Hal Myers
Hal Myers
01:36 07 Feb 24
Very knowledgable
Shelley Paris
Shelley Paris
15:05 06 Feb 24
Outstanding service in repairing my humidifier. The service person , Joseph , was very professional and friendly and he... did the job - clearly knew what the problem was and how to fix it.read more
Jeannine Lumbroso
Jeannine Lumbroso
15:12 04 Feb 24
Sr sr
Sr sr
16:37 02 Feb 24
I bought two wall systems for around $10,000 and after 2 years are not working. This company is not reliable and you... should avoid doing business with them.read more
Luc Miron
Luc Miron
22:11 30 Jan 24
Very professional as well as pleasant. Took the time to go over all of the equipment & changes. They were very clean,... knew their business. Thank you to Axel & Francois, very much appreciatedread more
Maria Etheridge
Maria Etheridge
11:29 29 Jan 24
Hanh Duy Vo
Hanh Duy Vo
02:58 28 Jan 24
Thanks for excellent sale and after sale services. I highly recommend S & S Conversion for Carrier products.
Sharron Elbaz
Sharron Elbaz
09:49 26 Jan 24
Barry Messier
Barry Messier
03:28 26 Jan 24
Just had a new Carrier thermopompe and furnace installed by S&S Conversions. The team that did the installation, led... by Loïc, were great. They arrived on time, Loïc explained the installation process right away, the team advised me on my options (e.g. best place to place the thermopompe) and did a great job with the installation. They were sure to make sure I was happy with all aspects of the installation. I was quite impressed with their professionalism and the quality of their work.After the installation was complete and the team were gone, I looked around inside and out. They had cleaned up everything. It was as if they had never been there.It has only been one day with our new system, but we already notice a big difference in the house. The new system is ultra quiet and the temperature seems much more stable. Nice.Thanks to Stephane, the sales rep, the gentleman that came to take the initial measurements, who prepared us for what was coming (sorry don’t remember your name, but you’re probably fishing anyway and not reading my review) and of course to Loïc and the installation team.Cheers,Barryread more
Gary Munden
Gary Munden
15:46 25 Jan 24
This is an excellent company. Their knowledge of their products is outstanding. They did an excellent job advising me... what I needed.Every aspect of my experience with S & S Conversions has been of thehighest order. It has been so nice to deal with a company that takespride in all aspects of their work. I wouldn't hesitate to recommendthem.read more
Tom Mullins
Tom Mullins
18:37 24 Jan 24
Nice and knowledgeable.
Alessandro Arciero
Alessandro Arciero
01:44 19 Jan 24
Al Sid
Al Sid
19:03 18 Jan 24
Impeccable and meticulous technical service. The technician was courteous and respectful. He took all the time... necessary to fully explain the work accomplished - a rarity these days.read more
J. F.
J. F.
12:20 18 Jan 24
These guys are super professional and make the whole process of sell and installation simple and easy. Thank you S&S... conversions team!They installed my system (heat pump and furnace) yesterday on January 17, 2024 in very cold weather.read more
Johanne Mueller
Johanne Mueller
22:06 17 Jan 24
Installation team was polite, knowledgeable and approachable. Installation was well done. Hoping the unit installed is... just as good!read more
Allan Davis
Allan Davis
18:38 17 Jan 24
LOVED both guys who serviced our heat pump successfully AND Pat, Christina whose wonderful personalities shine through... even on (thankless job of manning) the phone. One Frenchman, another from Bangladesh - Go New Québécois and Canadians GO!!read more
Laurentiu Ionescu
Laurentiu Ionescu
15:11 16 Jan 24
Technician - K Young. Visit on Mon Jan 15, 2024..Very knowledgeable, excellent communication, efficient and courteous.
Francisco A Loiola
Francisco A Loiola
15:36 10 Jan 24
The technician does an excellent job. He listens attentively, he is precise, fast and thorough. He answers questions... without problem.read more
Rosie Foti
Rosie Foti
00:51 04 Jan 24
Great Professional Team. Always inform you of what they are doing, challenges and solutions to those challenges
Shawn Johal
Shawn Johal
17:47 18 Dec 23
Excellent professionalism and quick work.
Marc Hennessey
Marc Hennessey
17:26 12 Dec 23
Alain Renaud
Alain Renaud
21:43 11 Dec 23
Quality professional work
Francine Richer
Francine Richer
20:54 11 Dec 23
Matthew Scorah
Matthew Scorah
19:53 06 Dec 23
They were able to send someone quickly. The service guy was very friendly and professional.
Robert Knecht
Robert Knecht
14:03 06 Dec 23
It was time to change my 20 year old system that was giving me problems . Yan took the time to explain what needed to... be done for a new system . The installation went smoothly and everything was completed in 1 day . The technicians were polite and respectfulWhile working in my home. Would recommend S&S for any HVAC needs .read more
Ram Panda
Ram Panda
22:41 01 Dec 23
Our Carrier Heat pump needed a replacement after 22 years of service. We went with S&S, them being a large Carrier... dealer near us. They have been top notch from Sales(Stéphane), to pre-site survey (Yan) and to installation with the entire process done from contract to installation in about 3 weeks. The installation team led by Axel, assisted by Loïc and 2 others did the entire installation in about 7 hours. This included a brand new Infinity Greenspeed Heat pump with the furnace and a 4-zone controller. The team did an excellent job, and cleaned up everything after. Super professional and I am delighted with Carrier and S&S.read more
Amine Soundardjee
Amine Soundardjee
19:59 01 Dec 23
Team extremely professional, arrived on time and new what they were doing. System performing at expected. Recommend... Carrier System with S&S Conversionsread more
Sam G
Sam G
20:31 24 Nov 23
I get a yearly maintenance inspection and the service is always excellent. They are very professional, knowledgeable,... organized and show up when they say they will. I highly recommend them.read more
Selim Ades
Selim Ades
00:19 23 Nov 23
The company representative inspected the air conditioning system. He was very detailed and thorough in performing this... taskread more
Guilherme Lameira
Guilherme Lameira
20:07 22 Nov 23
Great service! Professional, clean, organized, supportive!
Lorraine Dolan
Lorraine Dolan
13:31 22 Nov 23
We had a great visit yesterday. He gave us suggestions and found solutions to some of our questions. Very professional.... Changed our thermostat and found the rattle we were hearing.read more
manuel perez
manuel perez
19:11 21 Nov 23
Excellent installation service. The new heatpump is working efficiently and noise is vey low.
Nazli Moinzad
Nazli Moinzad
13:33 20 Nov 23
Expert technicians. I worked with two of them and both times I received a nice service
Lynn Cadovius
Lynn Cadovius
13:47 15 Nov 23
Very responsive and on time. Great service overall and very friendly.
Luc H
Luc H
15:12 14 Nov 23
Good technician. He did what was necessary to perform a maintenance check.
Roger Gray
Roger Gray
22:01 13 Nov 23
Frank Dottin
Frank Dottin
13:31 13 Nov 23
Very good service
Marina Burtles
Marina Burtles
21:55 12 Nov 23
Joseph the technician was very professional.Although there were hiccups in getting an appointment due to emergencies,... the job got done.read more
Ines Borsoi
Ines Borsoi
19:07 11 Nov 23
They were very efficient, courteous and qualified. Overall very pleased with this company.
Alain Breton
Alain Breton
16:58 10 Nov 23
J J PEPIN
J J PEPIN
20:23 09 Nov 23
Service representative was very professional; did a thorough inspection
Pierre Lanctot
Pierre Lanctot
16:28 09 Nov 23
Kulwinder Khehra
Kulwinder Khehra
15:28 09 Nov 23
Teodoro Suangco
Teodoro Suangco
00:14 09 Nov 23
They are on time with their appointment and the technicians are friendly.
Stanley Schulman
Stanley Schulman
19:06 08 Nov 23
Dawn Shintani
Dawn Shintani
15:34 08 Nov 23
Service was excellent. Called before arrival, was very professional, just had a generator installed and required the... furnace connection. Would definitely use this company again.read more
Pat Rullo
Pat Rullo
01:24 06 Nov 23
Jean-Caude Naud
Jean-Caude Naud
22:38 05 Nov 23
Very professional technician. Unfortunately, due to the age of my heat pump (24 years), he recommended replacing it. He... made a report so that I received an estimate for the replacement.read more
Danny Marino
Danny Marino
20:07 03 Nov 23
Arad Azarnia
Arad Azarnia
17:20 02 Nov 23
Excellent installation and service. After 3 years, we are still very satisfied. The newer systems are saving us 3000$... in electricity bills every year because of the efficiency of newer systems. The team is very professional. Thank you.????????read more
Joseph Lalla
Joseph Lalla
14:06 31 Oct 23
Maggie Vadish
Maggie Vadish
20:21 25 Oct 23
John Heath
John Heath
18:49 25 Oct 23
Cyrill Gardere
Cyrill Gardere
18:33 25 Oct 23
It's been a long time since I saw a serious company with good customer service #1Thank you so much.
Marie Gauthier
Marie Gauthier
19:32 24 Oct 23
Extremely satisfied with the professionalism of the installation, the good communication and the quality of my Carrier... heat pump.read more
louis jolicoeur
louis jolicoeur
16:10 23 Oct 23
Annie Benghozi
Annie Benghozi
20:19 19 Oct 23
Simon Huang
Simon Huang
15:52 17 Oct 23
roger lavigne
roger lavigne
14:52 17 Oct 23
Claire Molson
Claire Molson
14:43 10 Oct 23
The tech was very professional and efficient. Nice person too.
Milly Turgel
Milly Turgel
15:17 06 Oct 23
Annette Di Pace
Annette Di Pace
12:57 06 Oct 23
UPDATE: We were promptly contacted after this post and they went out of their way to make it right, a gesture that we... very much appreciated. Thank you.Been with them since the 1990’s contacted them twice for servicing within the last 3 years both times were extremely frustrating. The last time involved, wrong parts, missed appointments, no call backs. It was finally resolved. This time, we called for servicing because our heat pump seems a little slow. Made a morning appointment. My husband waited all morning. No show, no call. Called them. They called back to say, they would be there in the afternoon. My husband and I then waited all afternoon. Called back before closing. No response. Left message. Instead of a call back, we get an email asking us to reschedule. My husband responded to the email and also left another message asking to reschedule - no response. That was nearly 2 weeks ago. It’s neither professional nor welcoming to treat your long time customer this way- twiceread more
Ahmed E
Ahmed E
20:34 05 Oct 23
BUYER BEWARE !!! BUYER BEWARE !!!Had a confirmed appointment waited the whole day. They never showed. They stop... answering phone calls at 4:00 PM. Called and another appointment to make up for the missed appointment which they say was accidentally deleted. Guaranteed me a time between 8am and 9am so I would t have to wait all day. Again, never showed up. When I called they said they said bumped me to a later time without calling and I was not available or home at that time. So how would I know ?. Gave me an appointment for the afternoon. I canceled my afternoon work and personal appointments. Then they called back and said they would technician immediately, too late though I cancelled myother appointments. Charged me full price for 10 mis work 285$. Lost two days of work. The are a Generac subcontractor. I would never use them again. Will let Generac know about this subcontractor.The technician himself was kind and polite. I think he was embarrassed or just felt bad. BUYER BEWARE. Imagine if I needed them for real service.UPDATE: Received a call from the service manager who refunded have the service charge and apologized for me to lose two days waiting for them. I accept the apology however I would not risk using them again myself. When a person loses two days dues to billing error it costs the company barely anything however to a person the cost far more extensive.I’m reference to the below. Patricia spoke with the supervisor and he overrode the policy to insure my call would be between 8-9 am due to me waiting a whole day without a phone. If you wish I can list the names and time of people I spoke with. Your statement below is incorrect in my case as it was. Escalated with approval of the supervisor. I can post the names as it appears you did not speak with them ?read more
Ed Garabed
Ed Garabed
14:15 05 Oct 23
Properly reviewed the system and identified a minor issue and provided options. Clear Explanation provided.
Robert Felton
Robert Felton
16:46 03 Oct 23
Technician is well trained, knowledgeable and has great customer service skills
mtldan40
mtldan40
20:49 28 Sep 23
Outstanding experience from the initial quote to installation. Stephane Labelle knew his stuff and answered all my... questions. He made the ordering and booking process very easy. Pat called me to organize a pre-installation site visit with Craig so that he could see the job and what would be involved.Today, Craig and Damian came to do the install. They were on time, professional, and knew what they were doing. They installed 2 split heat pumps and a large compressor, and my home has never been more comfortable.I highly recommend S&S for your job. Good price, knowledgeable people, excellent service. A real pleasure to deal with them from A to Z.As a followup, I called them this morning to service the unit and they were here same day! Pleasant, efficient, responsive. So impressed with everyone at S&S!read more
David Paterson
David Paterson
17:47 28 Sep 23
Technician called in advance and explained what was needed effectively.
Gilbo S
Gilbo S
17:03 27 Sep 23
CSL RC Lorne Kronish
CSL RC Lorne Kronish
14:53 27 Sep 23
I called for service. They sent a salesman first, who I thought was the technician. he looked and said you need a new... 1. The technician did show up the next day. The results were a clogged drain.read more
André Houle
André Houle
21:15 26 Sep 23
Very good support from start to finish from the whole team. Clear explanations and without any sales pressure. Well... done!read more
jean-pierre brisebois
jean-pierre brisebois
16:38 25 Sep 23
Andre Moyal
Andre Moyal
17:02 21 Sep 23
I recommend S&S Conversions, they were quick and efficient. Howard was great in explaining what was needed, then the... team came by to replace my heat pump. They were very professional and I had a great, pain free experience overall. Would highly recommend.read more
Grant Clark
Grant Clark
16:25 20 Sep 23
Excellent crew, efficient installation, clearly explained the equipment, and were careful about drop sheets and tidying... up.read more
Rita Busico
Rita Busico
16:19 20 Sep 23
Maintenance done today really pleased we are very satisfied of the serviceThank you
Ron Ogden