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Montreal’s Largest Authorized Carrier Dealer
Serving Greater Montreal & Laval

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346 ISABEY.
ST-LAURENT. QC
H4T 1W1

Hours

Service: 8am – 6pm M-F

S & S Conversions
4.3
Based on 107 reviews
powered by Google
Julien Rousseau
Julien Rousseau
01:15 16 Oct 20
Sales guy (Stephane) was very knowledgeable and professional. The installation was done with care and to our demands.... The installers, Danny, Rob, and Josh (I hope I got their names right), were very nice, didn't leave any mess and explained the work they had done in great detail. Very satisfied.read more
Alex Sabbagh
Alex Sabbagh
16:59 17 Sep 20
S&S conversions have been a real pleasure to deal with. I received expert advice from two technicians and they were... both consistent in their opinions. Moreover, the technician who came to perform the maintenance showed up on time and was very courteous. He provided me with a rundown of the work he was going to perform and even double checked with me before starting the job. I highly recommend S&S Conversions and will definitely use them again in the future.read more
gordon jacques
gordon jacques
12:30 16 Sep 20
Why would they install the heat pump like this? Other than this they did a great job.
Caitlin Hanrahan
Caitlin Hanrahan
15:58 21 Aug 20
This has to be one of the most horrendous companies I’ve had to deal with. My elderly grandmother has been waiting... for ages to get her system repaired and they always seem to have a reason for not doing the job.The heating was meant to be repaired in the winter and some parts needed to be ordered. We heard nothing from them and when summer came around the cooling system failed. When I called them to get the cooling repaired they arrived and repaired the HEATING system (gee thanks). They then told us the part for the cooling system did not exist in Canada and needed to be ordered from the US and « we have no idea when it will get here ». We called at least once a month asking for updates and they said the part is arriving but we still don’t know when. Finally I called again today and as it turns out the manufacturer doesn’t make them anymore and it will need to be specifically made which will take another unknown amount of time and surprise... nobody bothered to tell us this.They have honestly been giving us the runaround for at least a year now. My elderly grandmother is in her 90s and has been living in a house with no heating system all winter and no cooling system all summer. I normally never write reviews like this but the way this company has treated us, kept us hanging and kept us in the dark is shameful.read more
Michael Pasquale
Michael Pasquale
15:29 12 Aug 20
We contacted several companies to replace our existing Heatpump and Furnace as they were due. S & S were quick to... respond and return calls, and answer any questions or concerns. So the initial welcome was positive and set us at ease because it was a big expense and you don't want to feel uncomfortable with something like that.The installation was scheduled a month ahead, which was honestly one of the soonest times we were quoted by a few different operations. We needed it sooner, but it seems many people are replacing their systems right now.The team arrived on time, and in a convoy, there must have been at least a dozen workers that showed up. They quickly disassembled and got rid of the old system and patching what needed to be patched, and then got to work installing the new one. They were careful around the house, wore masks and made sure we were kept in the loop for the installation placements, etc. All the employees were polite, respectful and worked hard. The installation went very smoothly and they made sure to respond to all of our questions and concerns as they arose (placement of unit, etc.). All in all it was a really good experience overall and I cannot recommend these guys more firmly for that; they were experienced and knew what they were doing and it made us feel very relieved.I knocked a star off because there are major credits that the government is offering when you replace your system and I had to do all of the work to find the info, and figure out how to do it. In fact I would not even have known about it had I not been told this by another company rep.There were several companies I spoke with during the process who were upfront about it and were more than willing to assist in the process of making the claim and having everything needed for it. For such a large expense I feel like this should be done with the sales team and the client directly when initially purchasing the item and then after the install is complete to make sure it gets done.read more
Kay Em
Kay Em
12:34 02 Aug 20
We had our oil tanks and furnace removed and an electric furnace and heat pump installed by S&S in June. The oil tanks... were removed by a subcontracted company and their work was efficient and clean. The 3 technicians installing the new system worked well, and were professional and friendly. So far we have only used the system for AC, which works well. I can update this in the winter regarding the heating capacities. Our heat pump is also much quieter than a previous unit we had, and up to now we are pleased with the new system.There were a couple very small details that likely wouldn't bother most people: the angle of the drainage pipe from the indoor unit was incorrectly angled, meaning there would be standing water left in the drainage pipe, and the panel covering the furnace filter wasn't well put on and was difficult to manipulate. Please note that I am positive the company would have come to correct these 2 very minor details, but we decided not to bother them, as my partner was able to correct these.Of note: The system was calibrated to the factory settings. Our house is old and has old duct work, so the factory settings weren't adequate to cool the upstairs. My partner was able to go to the control panel to change the settings, which was well explained in the manuals.My partner requested additional rubber under the center of the electric unit (to help support it), and on the heat pump stand (to decrease vibrations and therefore noise). The technicians gladly did this.I had an issue at the end with the sales person, and the company was able to address that issue in a timely and professional manner, which I appreciated.Last note: If you are applying for government grant programs, make sure to ask for the required information on the invoice.In summary: I researched many companies prior to having this work done, and am happy that I chose S&S. I am, so far, very satisfied with the installation, service and products.read more
eva shein
eva shein
17:37 29 Jul 20
I was very pleased with the prompt and efficient service that Josh provided.The technician was excellent, polite and... very personal. Every time we deal with S&S Conversions we are very pleased. I highly recommend dealing with S&S.read more
Alan Katznelson
Alan Katznelson
17:20 29 Jul 20
As luck would have it, my AC went blank in the middle of a heat wave. I called S&S and they asked me if I was able to... check a fuse in the control section which I did. When that proved to not be the problem, a technician was dispatched to the house. He was immediately able to diagnose the problem as a short in one of the wires and had my AC up and running in a minimum amount of time. While he was here he also checked the humidifier and the main unit up on the roof. He was super efficient and extremely personable. I would recommend S&S to anyone in need of AC serviceread more
Bernard London
Bernard London
21:01 24 Jul 20
This July we had a problem with our air conditioner. I called my rep Howard S & a service technician was promptly sent... to our home. Since a part had to be ordered the technician adjusted & cleaned what he could so that we would not be without air conditioning.A week later the same technician arrived to install the new part. He was efficient & pleasant to deal with.Since this was the hottest & most humid time of the year, we appreciated the prompt service.We can't thank you enough (Josh & your team).A pleasure to deal with. Best service ever.Bernard LondonCote St LucA very happy customer.read more
Gregory Luger
Gregory Luger
12:17 15 Jul 20
We have been dealing with S & S for over 20 years. The equipment and service have always been excellent. Big thank you... for Josh and his team for installing our new heat pump in the middle of a heatwave.read more
David Newhouse
David Newhouse
16:51 10 Jul 20
This morning I went to my son's daycare and they were doing a job there. The truck was running the whole time I was... there, even when i got there it was already on and there was nobody even close to the truck. I was there for a good 15min. Totally unacceptable in 2020! I told the daycare to make a complain hope they will.read more
Ryan Berkofsky
Ryan Berkofsky
20:21 09 Jul 20
My central air broke down in the middle of the hottest week of the year. I called a repair person and was told the part... was under warranty but the labour wouldn’t be, and the part was a month back order. And new machines were 2 weeks back ordered. I then called S&S on Wednesday, they found me a machine same day and scheduled an install the following Monday. But the very next day they called and said they could squeeze me in that morning. 3 hours later my AC is installed and working and I can finally breathe in my house. I can’t thank them enough!read more
N F
N F
00:28 07 Jul 20
Very good experience with S&S. Josh was great to deal with and made the heat-pump purchase easy and efficient.
Kurt Legler
Kurt Legler
13:33 22 Jun 20
We contracted S&S Conversions to replace our heat pump. Josh was fantastic and responsive to our needs. Their... installers were clean, conscientious to detail and very professional. We are pleased with our overall experience and highly recommend S&S !read more
Arlene Ragan
Arlene Ragan
16:17 17 Jun 20
Extremely professional, on-time, responsive and left our home extremely clean. Recommend highly. The entire team from... the Sales dept, to the Installation dept to the Administration dept , they are an exceptional team. Thank you for your excellent serviceread more
Jeffrey Liberman
Jeffrey Liberman
17:09 15 Jun 20
We had a great experience with S&S conversions. A Clean and professional installation. Jeff CSL.
Fred Smith
Fred Smith
21:05 28 May 20
Annual service appointment was confirmed for May 27, 2020 between 08h00&12h00. Tech never showed up nor did they call,... I left a message with S&S service dept at 12:20 and that call has gone unanswered as well. We have choices when it comes to servicing our HVAC and the time has come for me to choose a more reliable firm than S&S...read more
Alanna C
Alanna C
03:31 28 May 20
Great service! My AC stopped working during the first heat wave of the summer and the S&S technician had it fixed very... quickly.read more
lorelly bawden
lorelly bawden
15:38 10 Dec 19
Was very impressed with the service from Emelio. He was very curtious,polite and professional. Good job, thank you!
Denis Lawn
Denis Lawn
22:57 15 Oct 19
Robert and Peter were very efficient, professional and conscientious technicians. They were very knowledgeable and... carried out their work in an extremely satisfactory manner. They advised on the placing of the Carrier ductless system. They arrived on time and worked throughout the day without stopping.The units are very esthetically pleasing.I am very pleased I contacted this company and would recommend them. It is a great relief to meet such conscientious workersread more
Young-ho Jang
Young-ho Jang
17:10 24 Sep 19
I have my new gas furnace installed through S&S conversions last year. But there's a problem with it. After several... visits of technicians, it's fixed in the end. I appreciate their responsive and caring attitude to the need of customers. My special thanks to Yan and Matthew. Plus, when my a/c needs to be replaced in the near future, I will definitely order from them. Definitely recommendable service provider!read more
JP X
JP X
20:17 29 Jul 19
Had a mini split system installed in April with two wall units on the main floor and a ducted system for the upstairs.... The sales team was very responsive and worked within our set budget. The install team was professional and clean (as clean as they could be given the amount of work done). We were a little disappointed with the method of controlling the ducted unit, so they came back the next day and installed us a wall controller for the ducted system. We are overall satisfied with the system, however we are still learning how to get the room to the right temperature with the ducted system.read more
Barbara Klodniski
Barbara Klodniski
15:24 14 Jun 19
We had an old central air conditioning system replacement done by S&S this week. The team were thoroughly professional,... polite, and a pleasure to have at the house. They were on time, spread tarps and cleaned up afterwards. NOTE TO OTHER CLIENTS: Have water on hand for the team, they will appreciate it! - Pleased with the new system and thermostat which can be controlled via mobile app - just waiting now for some warm weather! Thanks again S&S!!read more
Jeffrey Rein
Jeffrey Rein
01:15 07 May 19
After a Hydro Quebec power outage my heat pump thermostat stopped working due to a power surge. S&S service was prompt... and restored my system. Unfortunately this signaled that my very old heat pump needed replacing. Howard helped me choose a new heat pump and furnace. The entire team was very professional, the work was well planned and the installation in the middle of the winter after a major snowfall was seamless and painless. Very happy and would highly recommend.read more
Next Reviews
S & S Conversions
4.3
Based on 107 reviews
powered by Google
Julien Rousseau
Julien Rousseau
01:15 16 Oct 20
Sales guy (Stephane) was very knowledgeable and professional. The installation was done with care and to our demands.... The installers, Danny, Rob, and Josh (I hope I got their names right), were very nice, didn't leave any mess and explained the work they had done in great detail. Very satisfied.read more
Alex Sabbagh
Alex Sabbagh
16:59 17 Sep 20
S&S conversions have been a real pleasure to deal with. I received expert advice from two technicians and they were... both consistent in their opinions. Moreover, the technician who came to perform the maintenance showed up on time and was very courteous. He provided me with a rundown of the work he was going to perform and even double checked with me before starting the job. I highly recommend S&S Conversions and will definitely use them again in the future.read more
gordon jacques
gordon jacques
12:30 16 Sep 20
Why would they install the heat pump like this? Other than this they did a great job.
Caitlin Hanrahan
Caitlin Hanrahan
15:58 21 Aug 20
This has to be one of the most horrendous companies I’ve had to deal with. My elderly grandmother has been waiting... for ages to get her system repaired and they always seem to have a reason for not doing the job.The heating was meant to be repaired in the winter and some parts needed to be ordered. We heard nothing from them and when summer came around the cooling system failed. When I called them to get the cooling repaired they arrived and repaired the HEATING system (gee thanks). They then told us the part for the cooling system did not exist in Canada and needed to be ordered from the US and « we have no idea when it will get here ». We called at least once a month asking for updates and they said the part is arriving but we still don’t know when. Finally I called again today and as it turns out the manufacturer doesn’t make them anymore and it will need to be specifically made which will take another unknown amount of time and surprise... nobody bothered to tell us this.They have honestly been giving us the runaround for at least a year now. My elderly grandmother is in her 90s and has been living in a house with no heating system all winter and no cooling system all summer. I normally never write reviews like this but the way this company has treated us, kept us hanging and kept us in the dark is shameful.read more
Michael Pasquale
Michael Pasquale
15:29 12 Aug 20
We contacted several companies to replace our existing Heatpump and Furnace as they were due. S & S were quick to... respond and return calls, and answer any questions or concerns. So the initial welcome was positive and set us at ease because it was a big expense and you don't want to feel uncomfortable with something like that.The installation was scheduled a month ahead, which was honestly one of the soonest times we were quoted by a few different operations. We needed it sooner, but it seems many people are replacing their systems right now.The team arrived on time, and in a convoy, there must have been at least a dozen workers that showed up. They quickly disassembled and got rid of the old system and patching what needed to be patched, and then got to work installing the new one. They were careful around the house, wore masks and made sure we were kept in the loop for the installation placements, etc. All the employees were polite, respectful and worked hard. The installation went very smoothly and they made sure to respond to all of our questions and concerns as they arose (placement of unit, etc.). All in all it was a really good experience overall and I cannot recommend these guys more firmly for that; they were experienced and knew what they were doing and it made us feel very relieved.I knocked a star off because there are major credits that the government is offering when you replace your system and I had to do all of the work to find the info, and figure out how to do it. In fact I would not even have known about it had I not been told this by another company rep.There were several companies I spoke with during the process who were upfront about it and were more than willing to assist in the process of making the claim and having everything needed for it. For such a large expense I feel like this should be done with the sales team and the client directly when initially purchasing the item and then after the install is complete to make sure it gets done.read more
Kay Em
Kay Em
12:34 02 Aug 20
We had our oil tanks and furnace removed and an electric furnace and heat pump installed by S&S in June. The oil tanks... were removed by a subcontracted company and their work was efficient and clean. The 3 technicians installing the new system worked well, and were professional and friendly. So far we have only used the system for AC, which works well. I can update this in the winter regarding the heating capacities. Our heat pump is also much quieter than a previous unit we had, and up to now we are pleased with the new system.There were a couple very small details that likely wouldn't bother most people: the angle of the drainage pipe from the indoor unit was incorrectly angled, meaning there would be standing water left in the drainage pipe, and the panel covering the furnace filter wasn't well put on and was difficult to manipulate. Please note that I am positive the company would have come to correct these 2 very minor details, but we decided not to bother them, as my partner was able to correct these.Of note: The system was calibrated to the factory settings. Our house is old and has old duct work, so the factory settings weren't adequate to cool the upstairs. My partner was able to go to the control panel to change the settings, which was well explained in the manuals.My partner requested additional rubber under the center of the electric unit (to help support it), and on the heat pump stand (to decrease vibrations and therefore noise). The technicians gladly did this.I had an issue at the end with the sales person, and the company was able to address that issue in a timely and professional manner, which I appreciated.Last note: If you are applying for government grant programs, make sure to ask for the required information on the invoice.In summary: I researched many companies prior to having this work done, and am happy that I chose S&S. I am, so far, very satisfied with the installation, service and products.read more
eva shein
eva shein
17:37 29 Jul 20
I was very pleased with the prompt and efficient service that Josh provided.The technician was excellent, polite and... very personal. Every time we deal with S&S Conversions we are very pleased. I highly recommend dealing with S&S.read more
Alan Katznelson
Alan Katznelson
17:20 29 Jul 20
As luck would have it, my AC went blank in the middle of a heat wave. I called S&S and they asked me if I was able to... check a fuse in the control section which I did. When that proved to not be the problem, a technician was dispatched to the house. He was immediately able to diagnose the problem as a short in one of the wires and had my AC up and running in a minimum amount of time. While he was here he also checked the humidifier and the main unit up on the roof. He was super efficient and extremely personable. I would recommend S&S to anyone in need of AC serviceread more
Bernard London
Bernard London
21:01 24 Jul 20
This July we had a problem with our air conditioner. I called my rep Howard S & a service technician was promptly sent... to our home. Since a part had to be ordered the technician adjusted & cleaned what he could so that we would not be without air conditioning.A week later the same technician arrived to install the new part. He was efficient & pleasant to deal with.Since this was the hottest & most humid time of the year, we appreciated the prompt service.We can't thank you enough (Josh & your team).A pleasure to deal with. Best service ever.Bernard LondonCote St LucA very happy customer.read more
Gregory Luger
Gregory Luger
12:17 15 Jul 20
We have been dealing with S & S for over 20 years. The equipment and service have always been excellent. Big thank you... for Josh and his team for installing our new heat pump in the middle of a heatwave.read more
David Newhouse
David Newhouse
16:51 10 Jul 20
This morning I went to my son's daycare and they were doing a job there. The truck was running the whole time I was... there, even when i got there it was already on and there was nobody even close to the truck. I was there for a good 15min. Totally unacceptable in 2020! I told the daycare to make a complain hope they will.read more
Ryan Berkofsky
Ryan Berkofsky
20:21 09 Jul 20
My central air broke down in the middle of the hottest week of the year. I called a repair person and was told the part... was under warranty but the labour wouldn’t be, and the part was a month back order. And new machines were 2 weeks back ordered. I then called S&S on Wednesday, they found me a machine same day and scheduled an install the following Monday. But the very next day they called and said they could squeeze me in that morning. 3 hours later my AC is installed and working and I can finally breathe in my house. I can’t thank them enough!read more
N F
N F
00:28 07 Jul 20
Very good experience with S&S. Josh was great to deal with and made the heat-pump purchase easy and efficient.
Kurt Legler
Kurt Legler
13:33 22 Jun 20
We contracted S&S Conversions to replace our heat pump. Josh was fantastic and responsive to our needs. Their... installers were clean, conscientious to detail and very professional. We are pleased with our overall experience and highly recommend S&S !read more
Arlene Ragan
Arlene Ragan
16:17 17 Jun 20
Extremely professional, on-time, responsive and left our home extremely clean. Recommend highly. The entire team from... the Sales dept, to the Installation dept to the Administration dept , they are an exceptional team. Thank you for your excellent serviceread more
Jeffrey Liberman
Jeffrey Liberman
17:09 15 Jun 20
We had a great experience with S&S conversions. A Clean and professional installation. Jeff CSL.
Fred Smith
Fred Smith
21:05 28 May 20
Annual service appointment was confirmed for May 27, 2020 between 08h00&12h00. Tech never showed up nor did they call,... I left a message with S&S service dept at 12:20 and that call has gone unanswered as well. We have choices when it comes to servicing our HVAC and the time has come for me to choose a more reliable firm than S&S...read more
Alanna C
Alanna C
03:31 28 May 20
Great service! My AC stopped working during the first heat wave of the summer and the S&S technician had it fixed very... quickly.read more
lorelly bawden
lorelly bawden
15:38 10 Dec 19
Was very impressed with the service from Emelio. He was very curtious,polite and professional. Good job, thank you!
Denis Lawn
Denis Lawn
22:57 15 Oct 19
Robert and Peter were very efficient, professional and conscientious technicians. They were very knowledgeable and... carried out their work in an extremely satisfactory manner. They advised on the placing of the Carrier ductless system. They arrived on time and worked throughout the day without stopping.The units are very esthetically pleasing.I am very pleased I contacted this company and would recommend them. It is a great relief to meet such conscientious workersread more
Young-ho Jang
Young-ho Jang
17:10 24 Sep 19
I have my new gas furnace installed through S&S conversions last year. But there's a problem with it. After several... visits of technicians, it's fixed in the end. I appreciate their responsive and caring attitude to the need of customers. My special thanks to Yan and Matthew. Plus, when my a/c needs to be replaced in the near future, I will definitely order from them. Definitely recommendable service provider!read more
JP X
JP X
20:17 29 Jul 19
Had a mini split system installed in April with two wall units on the main floor and a ducted system for the upstairs.... The sales team was very responsive and worked within our set budget. The install team was professional and clean (as clean as they could be given the amount of work done). We were a little disappointed with the method of controlling the ducted unit, so they came back the next day and installed us a wall controller for the ducted system. We are overall satisfied with the system, however we are still learning how to get the room to the right temperature with the ducted system.read more
Barbara Klodniski
Barbara Klodniski
15:24 14 Jun 19
We had an old central air conditioning system replacement done by S&S this week. The team were thoroughly professional,... polite, and a pleasure to have at the house. They were on time, spread tarps and cleaned up afterwards. NOTE TO OTHER CLIENTS: Have water on hand for the team, they will appreciate it! - Pleased with the new system and thermostat which can be controlled via mobile app - just waiting now for some warm weather! Thanks again S&S!!read more
Jeffrey Rein
Jeffrey Rein
01:15 07 May 19
After a Hydro Quebec power outage my heat pump thermostat stopped working due to a power surge. S&S service was prompt... and restored my system. Unfortunately this signaled that my very old heat pump needed replacing. Howard helped me choose a new heat pump and furnace. The entire team was very professional, the work was well planned and the installation in the middle of the winter after a major snowfall was seamless and painless. Very happy and would highly recommend.read more
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