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High Efficiency Heating & Cooling Solutions
Montreal’s Largest Factory Authorized Carrier Dealer
We Provide Residential Heating and Air Conditioning Solutions.
Top of the line heat pumps, furnaces, air conditioners and mini-split systems. High-performance products and a commitment to high-quality, personalized services.
Heat Pumps
FURNACES
AIR CONDITIONERS
DUCTLESS HEAT PUMPS
Client Feedback
“We have been with S&S Conversion for 25 years. We have always received great service and appreciate Bernice who handles all the appointments and calls.”
“Install and purchase was easy and professional, and the after sale service was exceptional. Very happy with entire experience. Thanks Josh and the team @ S&S – I could not be happier with our decision to hire S&S to replace our AC unit.”
Leon Yetnikoff
18:18 28 Nov 24
I recently had a heat pump and furnace installed by S&S Conversions, and I couldn't be more pleased with the service... and performance. The installation team was professional, efficient, and took the time to ensure everything was set up properly. I highly recommend S&S to anyone looking to upgrade their home heating system.read more
Karen Flam
21:22 20 Nov 24
Just converted my entire system. A wonderful experience from beginning to end. The teams who arrived were all... wonderful. It's a big job but it was painless. They did not leave until I understood everything about the new products, including how to upload and work the operating app. Can't recommend them enough.read more
Herb Madill
11:56 19 Nov 24
Our technician was excellent..very thorough and very knowledgeable. Besides, he is just a nice person. Would recommend... his work to anyone. Thank you.read more
Howard Schnider
17:27 14 Nov 24
Great and efficient job. Came the same day as I called for service. Very experienced and knowledgeable.
Maria Franco
14:53 14 Nov 24
The technician was very thorough and explained how the unit works. Great service!
Pascal Marcoux
00:56 12 Nov 24
Very good service during the annual inspection! We took the time to answer my additional questions.
douglas o'shaughnessy
23:45 06 Nov 24
We have used S+S Conversions for our heat pump installation and service for at least 20 years now, and have always been... pleased with their service.read more
Helen Chrenowski
21:19 06 Nov 24
Very nice and polite technician came to service our heat pump/furnace and found a faulty wire that was covered under... warranty. Here's the catch and the reason for the low score, despite the faulty wire being under warranty, I was told it would cost an additional $200 for a follow up visit to install a new one. Why should I have to pay for a faulty wire that they initially installed and did not notice in previous service visits. I find this dishonest, unprofessional and not good business practice.read more
Serge Robitaille
19:30 04 Nov 24
Very good service, beautiful installation, very satisfied with their work, I recommend!!!
Pietro Mattoscio
02:29 30 Oct 24
We had a new thermo pump and furnace put in today, and the team sent by S & S did an excellent job! I noticed that they... took great care with the equipment installation, they worked straight through the day, and being first time owners of such a system, we were very happy that they took the time to provide detailed instructions and tips regarding the unit. I highly recommend them!read more
Allan Johnson
20:34 18 Oct 24
Just had a service visit from Joseph. He was very professional and patient answering my questions. And my system is all... cleaned up and ready for winter. Thank you Joseph! You were great!read more
Gail
21:55 17 Oct 24
The work crew were very professional, polite, and very knowledgeable with regard to the unit we purchased. Upon... completion of the job they cleaned and removed all debris from our home. We would definitely recommend S & S to friends and family. This is our 3rd unit purchased from S & S and look forward to continuing with the company in order to maintain these units.read more
Hockey Fan
15:50 17 Oct 24
I had my furnace and heat pump inspected for fall and winter and the technician was very knowledgeable and explained... everything he was doing. Furnace and heat pump working great.read more
Johnny Thibault
22:22 16 Oct 24
Very friendly and respectful team.Clean and meticulous work.I highly recommend S&S Conversions. Detailed explanations... of the entire installation and then operation.read more
Justino Donovan
05:05 16 Oct 24
S&S was great with everything with the exception of what was explained to me for how the pipes would be installed. Was... told that pipes would be run through the closets so that they would not be visible and there would be not too much patch work. However, when the installers came, they said that would not be possible, and I was left with a huge pipe to cover along the wall and floor of the room, with no guidance on how to cover it up. When calling the person who told me it would be done the other way, he said the installers know best and that it would need to be done this way. If you're looking to work with them, please have an actual installer come in to give a accurate representation so you do not experience the same.read more
Marjorie Kirsch
20:15 08 Oct 24
The team who worked at my house were very efficient. At the end of the installation, everything about our new system... was explained in a very clear manner. I would definitely recommend S & S to everyone.read more
Guru Prasanna C S
20:13 04 Oct 24
Thorough professionals. Their installation teams were on time. Did a great job, answered all our questions patiently... both the times for the Furnace and the Heat Pump.Only thing was their sales team did not warn us about not qualifying for the govt grants without the heat pump.read more
Julie Potocnik
20:04 03 Oct 24
Job well done by 3 exceptional technicians. Very polite and answered any questions we may have had. Hope the units that... were installed today work as well as these 3 technicians did. Thank you S&S Conversions.read more
Dan Lauzon
18:30 02 Oct 24
From 1st contact, the people we spoke with were pro.Howard is a good salesman, gives you information, prices and... advice right away.I've never bought a new furnace before so for the $$$ I asked a lot of questions and he made me feel like I made the right choice.A guy came about a week or so after for final measurements and while I forget his name he was awesome and again provided solid information and we had some good dad jokes going too:)The installation team of 6 came and had the job done really quickly and efficient. I was surprised that many showed up but 5 hours later they were done.The clean up was not %100 as there were some screws, metal scraps and tie wraps left over and as a dog owner I'm glad i caught this 1st before she came down to do her dog stuff.I'd recommend them without hesitation.Thanks S&Sread more
Mitch Davis
21:32 23 Sep 24
A great Montreal HVAC company that stands by their work and are responsive, supportive and overall terrific the instant... that any issues come up. Solid team.read more
Atlantic-hotel Fort-Lauderdale
03:59 14 Sep 24
S & S Conversion installed a new heat pump in my house in montreal.If I can can give a company 11 over 10 , I will... give it to them.From the sales department to the installation day , everything they did was perfect with a high standard of professionalism.I couldn’t have picked a better company than themThank you to all the personal, technicians etc who came to our houseread more
Yves Lessard
19:34 11 Sep 24
Very good service from the technician. He proceeded efficiently and on time.
Luc Bordeleau
19:31 09 Sep 24
Awesome. Everything is perfect, on time. Courteous service, blankets to protect the floors and they sweep them before... leaving. Very professional work.read more
costa vasilopoulos
12:50 06 Sep 24
The service and attention to detail was exceptional. I would highly recommend S&S Conversions.
Linda Saks
13:35 05 Sep 24
As always, Joseph, professional technician for S&S was terrific. Polite, qualified and on time. Thank you for such... great service.read more
Nsuka Kinanga
15:39 04 Sep 24
I really appreciated the professional work accomplished by S&S Conversions, without forgetting their human approach in... carrying out their work (simplicity, kindness, availability to answer your questions). I highly recommend them. THANKSread more
Susan McMurry
01:52 23 Aug 24
S&S was very prompt in providing us with a quote and in scheduling installation of our unit. The workers arrived as... promised on the day and time scheduled and finished the work in less time than we anticipated. They cleared away all dust and debris before leaving and patiently answered all of our questions on how to operate and maintain the equipment. I highly recommend them.read more
HVG Admin
00:05 21 Aug 24
Good technician who gets involved in understanding the problem and finds solutionsCourteous and provides good... explanationsread more
Marisa Ciroi
21:42 02 Aug 24
Great overall experience. Very courteous and professional workers. Took their time and were very meticulous, explained... everything as they went along. Major work to remove old furnace and oil tank but great job overall. The team was lead by Loic which managed the whole job and team excellently. Highly recommend S&S conversions to anyone for heat and cooling systems.read more
Paul Bassili
14:50 02 Aug 24
Great personalized service. A turnkey installation carried out efficiently and cleanly. S&S Conversion and the entire... team were able to exceed our expectations.read more
Peter Roloff
00:19 01 Aug 24
Friendly and efficient installers. Completed in less time than initially indicated.
Vanessa D'Avella
16:47 30 Jul 24
Timely, professional, answered all my questions. Overall, excellent service!
Barbra G
19:04 22 Jul 24
Excellent response for a request for service. Technician was outstanding. Highly recommend them. Thank you
Robert Eardley
22:50 21 Jul 24
Christina and Maraz are the very best at S & S! My mother-in-law had lost cooling with her thermopump… I sent an email... to Christina and within minutes she called and we set up a tech to assist.. within 30 minutes the issue was diagnosed and FIXED. They are the best! Thank you so much!read more
Hasbun Goldman
16:40 19 Jul 24
Excellent, efficient service! Quickly figured out why our very old central AC system was malfunctioning and fixed it!
Costa L.
03:58 19 Jul 24
I changed over my oil furnace to an electric unit, and also installed an A/C unit. The tech's on the work site where... knowledgeable, professional. They cleaned up after the job, and also answered my questions. I would definitely recommend them.read more
rk ml
20:09 17 Jul 24
The only thing that was discussed over the phone was the new contact information and credit card on file to confirm the... appointment after waiting over 2 weeks with multiple messages left for service with no return call. We eventually called sales to get someone in service.NOTHING else was disclosed as you mentioned with your response. If we knew you would be charging 500 just for diagnostics, we would have went to another Carrier HVAC dealer to do the repairs. Charging 250$ for travel to our home is ridiculous.No estimates were never given before and after diagnostics. Just the bill for the visit $500 for 2 hours.--2 Year old Carrier unit broke down. Took the technician a few hours to find the problem. in the end the Carrier outdoor control board and thermostat got fried. The Parts are free but the tech did not have it. Just for troubleshooting they charged $500. That is outrageous... A Doctor does not even make that amount of money for diagnostics only.They are coming back and will charge an additional 250$ / hour charge for repairing the unit. This is highway robbery.Last time we will be calling them for repairs.There should be a fixed price for diagnostics instead of an hourly rate.The other issue is that we were NEVER informed when we requested for a service call that we would be charged for this. This is not right. This business MUST inform people of the charges that will be possible in advance and not have a CARTE BLANCHE to charge for diagnostics. Diagnostics should be a simple FLAT Rate regardless of the time spent.The tech's work was good but had to give 1 star for the excessive overcharge for diagnostics of this Carrier unit as these charges are overtly expensive just for the troubleshooting.read more
Sukhdeep K
01:22 16 Jul 24
Had an amazing experience with S&S . From the first moment speaking to Howard till the installation today. Everyone was... very knowledgable and explained everything on installation. They were prompt about the installation.read more
Thi M. Nguyen
15:01 08 Jul 24
I thank Alex for good professional service in maintaining my two wall-mounted air conditioners. I will not hesitate to... refer him to those around me!read more
Philip Brown
00:13 05 Jul 24
We had a new heatpump and furnace installed. S&S Conversions was on time and finished early.The team was very... professional, efficient and friendly. They took the time to answer all our questions.read more
Gunther Matschnigg
17:06 04 Jul 24
Axel did a phantastisch job. He installed and explained the function of the new Thermostate very well.
Denis Drolet
15:14 29 Jun 24
During a heat wave in Montreal the AC unit at the condo I rent unit started leaking a lot of water. It's an old Carrier... model so the list of companies able to repair it is limited. One company I called that is very good in general was backed up on service requests for about 5 weeks! I was very happy to hear that S&S could schedule me in 4 days.The technician was very professional and efficient, answered all my questions thoroughly and gave me a few tips on maintaining the unit to get the most out of it. I would recommend this company for service of any type for a Carrier AC unit!read more
Jim Wilson
19:08 28 Jun 24
The technicians arrived on time and performed their work in an efficient manner. They were courteous and took time to... explain everything.read more
Sarah Poole
20:26 27 Jun 24
This would be 5 stars if an appointment had been available sooner. Can't control that part. I've had a Carrier AC for... years, purchased, installed and serviced by S&S. From customer service to the repair team, always friends, polite, professional and gets the job done. Glad I can rely on S&S to keep me cool - bring on the hot summer days!read more
Henri Etta
16:36 27 Jun 24
Hello, very good experience. Technician punctual and friendly. Explained well. No mess left behind. thank you Maraz
Ben
13:57 26 Jun 24
Quick service call for a broken AC during a heatwave, professional and efficient technician, unit repaired!
Elan Corcia
00:30 20 Jun 24
First off Just want to Say What an amazing Technician, so informative, very polite. Great service. Thank you,
Ken Finkel
22:06 19 Jun 24
Spring maintenance, reduces the risk of issues during the days you really need the Air !!!Had an issue with my AC... called S&S they can same day and it was fixed on the spot !! It’s 40 deg!!Amazing Service Totally recommend S&S Conversions.read more
Jenna Berger
20:20 19 Jun 24
Our AC broke in the midst of this heat wave and we got an urgent appointment. It was fixed in 10 minutes! So thankful!
Marcus Waters
21:19 17 Jun 24
Wonderful service from Christina and Josh (head office) to Axel the technician. S&S slotted us in last minute to... diagnose faulty equipment and worked with us to find the best solution. We recommend without hesitation!read more
Daniel Blumer
15:03 12 Jun 24
I recently had S & S Conversions service my air conditioner, and I couldn't be more pleased with their work. The... technician arrived right on time, which I greatly appreciated. Not only was the service top-notch, but the technician was also incredibly friendly and professional throughout the entire process.They did an excellent job cleaning and servicing the unit, ensuring it runs smoothly and efficiently. What stood out the most was the care they took to leave my home spotless afterward. It's clear that S & S Conversions values both quality service and customer satisfaction.I highly recommend them to anyone in need of heat pump cleaning or air conditioning service. They exceeded my expectations in every way!read more
Scott Katz
18:32 10 Jun 24
Fantastic and efficient service, found issue w/ blocked drain pipe right away
Michael David
16:25 08 Jun 24
From start to beginning we received VIP service from everyone at S&S. The installers were clean, polite and quick.... Would highly recommend.read more
Domenic Lasorsa
23:11 04 Jun 24
Spring up for 2 units. Very organized from booking appointment to tech showing up in scheduled time. Tech was... excellent ,knew what he was doing. Had to do deep cleaning of unit without a mess in the house. Small complaint its a little expensive but worth it.read more
Sandra Wallis
18:04 29 May 24
Contacted Christina, problem with AC . Axel was here a day later , located the problem, fixed it , and made... adjustments to better the system. Very happy . Thank Youread more
Alexandr Grimut
12:57 29 May 24
I would split my experience in 3 parts.First was sales representative (Stephane) and he was very good. He even... proposed me a solution that is more expensive but with very attractive financial solution. Excelent work.Than, the installation team did very professional job. They were planned the visit one month in advance so I was able to plan others renovations that I scheduled at the same period of time. During installation itself, they respected all my recommendations and requests and worked very fast and clean. I really liked it.Finally, I had some bad experience getting the information and correct documents that I needed to get the finance for renovation project. It wasn't the good experience but finally they were able to fix it. This is the only reason I put 3 start (initially I put only 1 star just because of my frustration).I would prefer to keep 3 stars just to make sure that their customer service remembers that client satisfaction is not only sales and installation.read more
Norbert Arsenault
18:32 25 May 24
Having an emergency S&A conversion sent a service man one hour after my call. I've been a customer for over 30 years... and always very please of their service. Thank you Pat.read more
Francesco Alessi
13:42 23 May 24
The technician just completed the maintenance of our heat pump, and once again, as has been the case since we became... clients in 1994 (30 years this year!!!), great service, very cordial and most professional.read more
Ben Rodier
16:01 21 May 24
It was my first time using S&S and I was very impressed. Christina was super friendly and helpful to line up the... appointment. Axel was our technician and he was great - called in advance, worked quickly and came to my rescue when we needed help with the warranty info! Un gros merci Axel! We will be switching our service to S&S in the future. Thanks!read more
Brian Burke
11:57 20 May 24
The team were on time, tidy and polite. The whole job was done efficiently in 7 hours. A great experience
Roberto Tiranardi
20:29 18 May 24
Person doing the work was thorough and explained things well. Happy with the service.
Andrew Mullahoo
21:48 16 May 24
Great service!Knowledgeable, friendly, professional, excellent workThank you!
William Gomberg
18:59 15 May 24
Wow! What an incredible team. Efficient, knowledgeable, and friendly service. They aim to ensure you understand your... new system. Thanks!read more
Rocco Starnino
14:54 13 May 24
My HVAC system they installed in 2010 is still working perfectly, thanks to their regular service/maintenance!!!Their... staff are great and courteous!! GREAT JOB!!Thank you!!!!!read more
Stefan
20:08 08 May 24
I have been extremely happy with this company from the beginning. Their sales rep Stéphane was very responsive and... helpful, their technical team was very professional and courteous, and the post-sales service has been impeccable. They even discouraged me today from doing additional work that would have proved unnecessary. My wife wanted to move an AC unit that they had installed last week. She wanted to move it to a different spot inside of the same room to improve air circulation, but the technicians indicated that this would not change anything given the small size of the room. They were already at our home with the whole team and could have generated additional revenue for doing additional work, but instead they devoted a lot of time to explain to us in detail why moving the AC unit wasn’t necessary. To me, this shows that they really take their clients to heart and do everything to do what’s best for their clients, and this even after the contract is signed and the installation is completed. I give them my highest recommendation.Update 5 years later: Axel came for the yearly spring maintenance, and I was very happy with his professional and kind service. Not only did he do the maintenance, but he also did repairs and replaced several items free of charge. Thank you!read more
Adrian
19:40 03 May 24
Excellent, great service (spring maintenance), Joseph did a good job, highly recommend S&S Conversions
Melanie Slabotsky
02:49 02 May 24
The team replaced our furnace, heat pump and thermostat. They were professional, responsive, efficient and tidy. They... took their time to explain the work. Great company!read more
Elaine Gralewicz
19:33 30 Apr 24
Three gentlemen arrived early in the morning and started work immediately. Loic explained what they were doing exactly... and taught me how to work the new thermostat. Everything was left very clean. I would definitely recommend these courteous gentlemen any time.read more
Elisa Fremeth
21:12 29 Apr 24
Fast ,efficient and very respectful individual who came to service my appliances.He explained exactly what needed to... be done and was very thorough.read more
John Torunian
16:31 29 Apr 24
This is the second time that the same technician serviced our heating and cooling system. He is outstanding-the best... since the system was installed several years ago.read more
Seb Plank
02:08 26 Apr 24
Great company, everyone I dealt with was very kind and the installation team did a very nice job, there was no mess... after they completed their work. I strongly recommend S&S for everyone.read more
Lauren Applebaum Tock
00:09 21 Apr 24
Best service, best company ; do not go anywhere else. They are your only people for all of your HVAC needs!
Gabriel Lafleur
21:00 18 Apr 24
Driver lacks manners and courtesy. You have to teach him how to do it. In a congestion it’s everyone’s turn
Diana Lalli Bayard
20:41 18 Apr 24
The service was excellent and I felt comfortable to ask questions about my furnace/AC. The service man was very nice... and did the utmost to explain.read more
Jacques Ouimet
20:18 18 Apr 24
Technician did his job in the interest of not disturbing the customer.His intervention was done in record... time.Seemed very knowledgeable about the technical parameters of our air conditioning/heating system.My only iota is of a more personal nature: this person cannot carry on a simple conversation in French, which is very distressing for a Quebec company.Still, I give him a 10/10, because he always intervened with tact and a smile worthy of a person who loves his work. Hard to beat.read more
Debasis Mukhopadhyay
21:42 17 Apr 24
Stéphane, Jean-Marc & Greg, joined by others did an excellent job. They are very professional, super fast. And got... honest advice as well. I recommended them previously to a friend who had a similar experience and will recommend again. Roxanne was very helpful with the initial meeting as well.read more
Leonel Linhares
00:55 14 Apr 24
I had my old oil furnace removed and switched for an electric. They completed the service from A to Z, including... removing my old oil tank. Stephane and the team did a great job and completed everything in one day. They are very professional and knowledgeable. I would highly recommend S & S Conversions.read more
MORIAH Publications Inc.
19:09 11 Apr 24
Excellent Work! These guys know what they are talking about when it comes to thermopumps, thermostats and Generators!... AAA+++read more
Michael Zobin
13:00 11 Apr 24
What a fantastic experience! From the introductory sales call, to the technical specifications, the office... communication and all the way to the actual work being done, each member of the team is professional, knowledgeable and imbues the expertise that surrounds this industry. Very much would recommend S & S Conversions to anyone looking to update their heating/cooling systems.read more
Fil Iannuzzi
17:19 10 Apr 24
Had furnace and heat pump serviced. Very professional, on time, efficient.
D. Fortier
15:30 05 Apr 24
Placed a service call at 7:15am and the technician was on site by 8:30am. Excellent service! Updated system and... explained everything. They had also done the initial installation about 3 years ago. I would highly recommend.read more
Michael Leitman
15:47 04 Apr 24
I have been a client of S&S Conversions for around 40 years.I am very pleased with the excellent service, my... experience is special due to wonderful staff and techs.Today Joseph fixed something, he is a very kind and polite.read more
Helen Seremetis
15:03 31 Mar 24
If you are looking for a reliable company for your HVAC installation, look no further. I’m so glad my family and I went... with S & S Conversions. We installed our new Carrier HVAC system this past week. The entire process went smoothly from beginning to end. It was a great relief to know that we were in very capable hands.A special thank you to Howard for taking the time to explain the estimated work to be done. To Patricia for booking our appointments. To Eric, who installed our new electrical panel and circuitry, to Yan for his pre-job inspection, to Stephane and his crew for their excellent work on the day of the installation, and also to the crew who removed our oil tank. I was really impressed by their constant professionalism, expertise and dedication to their work. They were all efficient, punctual and courteous. They did a superb job!read more
Justin Grenier
13:42 25 Mar 24
Very positive experience from start to finish with S&S. The team met all timelines they originally set, showed up on... time and completed a very clean and professional installation. We completed a huge job; furnace replacement, Heat Pump replacement, removal of oil tank and replacement of hotwater tank. The team at S&S exceeded my expectationsread more
Jade Dagher
20:18 21 Mar 24
Great back office and sales service and professional installation. Clean, courteous and knowledgeable.
Lionel Sabbah
18:52 11 Mar 24
Above and Beyond! My heat pump stopped working the day before I was supposed to leave town for vacation. I called them... up and left a message as they were not yet open for the day! The receptionist called me back as soon as they opened and scheduled a technician to pass by that same morning. The Technician was diligent and thorough and was able to fix the issue with my heat pump. He communicated well and was patient in explaining what had gone wrong. I have never dealt with a company that puts so much emphasis on customer service. They turned a stressful situation into a minor inconvenience. I can't recommend S&S enough!read more
Jaime Greenspoon
22:57 08 Mar 24
We just had our heating system changed from oil to electric with S &S. Everything from the initial visit to the... installation went smoothly and everyone was extremely knowledgeable and professional. I highly recommend S&S conversions.read more
Walter Mendelson
18:34 07 Mar 24
Really impressed dealing with S & S Conversions. They are a very: knowledgeable, hard working, professional, efficient... & honest team. Very satisfied with S & S Conversions - hard to find such a great company these days. Kudos to Josh & his team for doing an amazing job from start to finish!read more
tina damor
16:38 05 Mar 24
We’ve had S&S help us move our heat pump from one house to another when moving as well as come install a new unit when... a car hit our old one. They are very professional and helpful, making sure you understand how the in works and leaving the work site in perfect condition.read more
Yves Bombardier
18:07 04 Mar 24
Very good service, however, a technician who speaks Frenchwould have been appreciated.THANKS
sean hogan
01:30 28 Feb 24
Great service. Very informative and friendly. Answered all my questions. Good job done quick and clean.
Jessica Rossitto
00:26 16 Feb 24
Excellent & efficient. Everything done neatly and all was explained prior to their team leaving.
Ian Porter
12:29 10 Feb 24
Major job performed last week . Outstanding workers and product . Very pleased .
Shelley Paris
15:05 06 Feb 24
Outstanding service in repairing my humidifier. The service person , Joseph , was very professional and friendly and he... did the job - clearly knew what the problem was and how to fix it.read more
Sr sr
16:37 02 Feb 24
I bought two wall systems for around $10,000 and after 2 years are not working. This company is not reliable and you... should avoid doing business with them.read more
Luc Miron
22:11 30 Jan 24
Very professional as well as pleasant. Took the time to go over all of the equipment & changes. They were very clean,... knew their business. Thank you to Axel & Francois, very much appreciatedread more
Hanh Duy Vo
02:58 28 Jan 24
Thanks for excellent sale and after sale services. I highly recommend S & S Conversion for Carrier products.
Barry Messier
03:28 26 Jan 24
Just had a new Carrier thermopompe and furnace installed by S&S Conversions. The team that did the installation, led... by Loïc, were great. They arrived on time, Loïc explained the installation process right away, the team advised me on my options (e.g. best place to place the thermopompe) and did a great job with the installation. They were sure to make sure I was happy with all aspects of the installation. I was quite impressed with their professionalism and the quality of their work.After the installation was complete and the team were gone, I looked around inside and out. They had cleaned up everything. It was as if they had never been there.It has only been one day with our new system, but we already notice a big difference in the house. The new system is ultra quiet and the temperature seems much more stable. Nice.Thanks to Stephane, the sales rep, the gentleman that came to take the initial measurements, who prepared us for what was coming (sorry don’t remember your name, but you’re probably fishing anyway and not reading my review) and of course to Loïc and the installation team.Cheers,Barryread more
Gary Munden
15:46 25 Jan 24
This is an excellent company. Their knowledge of their products is outstanding. They did an excellent job advising me... what I needed.Every aspect of my experience with S & S Conversions has been of thehighest order. It has been so nice to deal with a company that takespride in all aspects of their work. I wouldn't hesitate to recommendthem.read more
Al Sid
19:03 18 Jan 24
Impeccable and meticulous technical service. The technician was courteous and respectful. He took all the time... necessary to fully explain the work accomplished - a rarity these days.read more
J. F.
12:20 18 Jan 24
These guys are super professional and make the whole process of sell and installation simple and easy. Thank you S&S... conversions team!They installed my system (heat pump and furnace) yesterday on January 17, 2024 in very cold weather.read more
Johanne Mueller
22:06 17 Jan 24
Installation team was polite, knowledgeable and approachable. Installation was well done. Hoping the unit installed is... just as good!read more
Allan Davis
18:38 17 Jan 24
LOVED both guys who serviced our heat pump successfully AND Pat, Christina whose wonderful personalities shine through... even on (thankless job of manning) the phone. One Frenchman, another from Bangladesh - Go New Québécois and Canadians GO!! THE FOREGOING WAS, I thought, posted already last year, but I renew it and apologize for not remembering the excellent technician who once again saved my bacon and got us running once more after a clogged system spread water on our floor. A. Davis July 8, 2024, Pincourtread more
Laurentiu Ionescu
15:11 16 Jan 24
Technician - K Young. Visit on Mon Jan 15, 2024..Very knowledgeable, excellent communication, efficient and courteous.
Francisco A Loiola
15:36 10 Jan 24
The technician does an excellent job. He listens attentively, he is precise, fast and thorough. He answers questions... without problem.read more
Rosie Foti
00:51 04 Jan 24
Great Professional Team. Always inform you of what they are doing, challenges and solutions to those challenges
Matthew Scorah
19:53 06 Dec 23
They were able to send someone quickly. The service guy was very friendly and professional.
Robert Knecht
14:03 06 Dec 23
It was time to change my 20 year old system that was giving me problems . Yan took the time to explain what needed to... be done for a new system . The installation went smoothly and everything was completed in 1 day . The technicians were polite and respectfulWhile working in my home. Would recommend S&S for any HVAC needs .read more
Ram Panda
22:41 01 Dec 23
Our Carrier Heat pump needed a replacement after 22 years of service. We went with S&S, them being a large Carrier... dealer near us. They have been top notch from Sales(Stéphane), to pre-site survey (Yan) and to installation with the entire process done from contract to installation in about 3 weeks. The installation team led by Axel, assisted by Loïc and 2 others did the entire installation in about 7 hours. This included a brand new Infinity Greenspeed Heat pump with the furnace and a 4-zone controller. The team did an excellent job, and cleaned up everything after. Super professional and I am delighted with Carrier and S&S.July 23, 2024Our old Carrier heatpump stopped functioning. Axel was on site to diagnose the problem. The part was ordered promptly. We love their service for promptness and efficiency.Oct 30, 2024Axel was back on site with the new motor and all is well. Just in time for a full check up of both Carrier systems to get them ready for winter. We are always looking forward to seeing him! He definitely brings shoe covers, to keep the wife happy.read more
Amine Soundardjee
19:59 01 Dec 23
Team extremely professional, arrived on time and new what they were doing. System performing at expected. Recommend... Carrier System with S&S Conversionsread more
Sam G
20:31 24 Nov 23
I get a yearly maintenance inspection and the service is always excellent. They are very professional, knowledgeable,... organized and show up when they say they will. I highly recommend them.read more
Selim Ades
00:19 23 Nov 23
The company representative inspected the air conditioning system. He was very detailed and thorough in performing this... taskread more
Lorraine Dolan
13:31 22 Nov 23
We had a great visit yesterday. He gave us suggestions and found solutions to some of our questions. Very professional.... Changed our thermostat and found the rattle we were hearing.read more
manuel perez
19:11 21 Nov 23
Excellent installation service. The new heatpump is working efficiently and noise is vey low.
Nazli Moinzad
13:33 20 Nov 23
Expert technicians. I worked with two of them and both times I received a nice service
Marina Burtles
21:55 12 Nov 23
Joseph the technician was very professional.Although there were hiccups in getting an appointment due to emergencies,... the job got done.read more
Ines Borsoi
19:07 11 Nov 23
They were very efficient, courteous and qualified. Overall very pleased with this company.
Teodoro Suangco
00:14 09 Nov 23
They are on time with their appointment and the technicians are friendly.
Dawn Shintani
15:34 08 Nov 23
Service was excellent. Called before arrival, was very professional, just had a generator installed and required the... furnace connection. Would definitely use this company again.read more
Jean-Caude Naud
22:38 05 Nov 23
Very professional technician. Unfortunately, due to the age of my heat pump (24 years), he recommended replacing it. He... made a report so that I received an estimate for the replacement.read more
Arad Azarnia
17:20 02 Nov 23
Excellent installation and service. After 3 years, we are still very satisfied. The newer systems are saving us 3000$... in electricity bills every year because of the efficiency of newer systems. The team is very professional. Thank you.????????read more
Cyrill Gardere
18:33 25 Oct 23
It's been a long time since I saw a serious company with good customer service #1Thank you so much.
Marie Gauthier
19:32 24 Oct 23
Extremely satisfied with the professionalism of the installation, the good communication and the quality of my Carrier... heat pump.read more
Annette Di Pace
12:57 06 Oct 23
UPDATE: We were promptly contacted after this post and they went out of their way to make it right, a gesture that we... very much appreciated. Thank you.Been with them since the 1990’s contacted them twice for servicing within the last 3 years both times were extremely frustrating. The last time involved, wrong parts, missed appointments, no call backs. It was finally resolved. This time, we called for servicing because our heat pump seems a little slow. Made a morning appointment. My husband waited all morning. No show, no call. Called them. They called back to say, they would be there in the afternoon. My husband and I then waited all afternoon. Called back before closing. No response. Left message. Instead of a call back, we get an email asking us to reschedule. My husband responded to the email and also left another message asking to reschedule - no response. That was nearly 2 weeks ago. It’s neither professional nor welcoming to treat your long time customer this way- twiceread more
Ahmed E
20:34 05 Oct 23
BUYER BEWARE !!! BUYER BEWARE !!!Had a confirmed appointment waited the whole day. They never showed. They stop... answering phone calls at 4:00 PM. Called and another appointment to make up for the missed appointment which they say was accidentally deleted. Guaranteed me a time between 8am and 9am so I would t have to wait all day. Again, never showed up. When I called they said they said bumped me to a later time without calling and I was not available or home at that time. So how would I know ?. Gave me an appointment for the afternoon. I canceled my afternoon work and personal appointments. Then they called back and said they would technician immediately, too late though I cancelled myother appointments. Charged me full price for 10 mis work 285$. Lost two days of work. The are a Generac subcontractor. I would never use them again. Will let Generac know about this subcontractor.The technician himself was kind and polite. I think he was embarrassed or just felt bad. BUYER BEWARE. Imagine if I needed them for real service.UPDATE: Received a call from the service manager who refunded have the service charge and apologized for me to lose two days waiting for them. I accept the apology however I would not risk using them again myself. When a person loses two days dues to billing error it costs the company barely anything however to a person the cost far more extensive.I’m reference to the below. Patricia spoke with the supervisor and he overrode the policy to insure my call would be between 8-9 am due to me waiting a whole day without a phone. If you wish I can list the names and time of people I spoke with. Your statement below is incorrect in my case as it was. Escalated with approval of the supervisor. I can post the names as it appears you did not speak with them ?read more
Ed Garabed
14:15 05 Oct 23
Properly reviewed the system and identified a minor issue and provided options. Clear Explanation provided.
Robert Felton
16:46 03 Oct 23
Technician is well trained, knowledgeable and has great customer service skills
mtldan40
20:49 28 Sep 23
Great service from response to execution. On time, professional, pleasant to deal with. 5 star service for a 5 star... company. Very very satisfied and would recommend S&S to anyone looking for heating/air conditioning systems.read more
David Paterson
17:47 28 Sep 23
Technician called in advance to announce arrival. He was prompt, efficient and informative. Excellent service - no... complaint.read more
CSL RC Lorne Kronish
14:53 27 Sep 23
I called for service. They sent a salesman first, who I thought was the technician. he looked and said you need a new... 1. The technician did show up the next day. The results were a clogged drain.read more
André Houle
21:15 26 Sep 23
Very good support from start to finish from the whole team. Clear explanations and without any sales pressure. Well... done!read more
Andre Moyal
17:02 21 Sep 23
I recommend S&S Conversions, they were quick and efficient. Howard was great in explaining what was needed, then the... team came by to replace my heat pump. They were very professional and I had a great, pain free experience overall. Would highly recommend.read more
Grant Clark
16:25 20 Sep 23
Excellent crew, efficient installation, clearly explained the equipment, and were careful about drop sheets and tidying... up.read more
Rita Busico
16:19 20 Sep 23
Maintenance done today really pleased we are very satisfied of the serviceThank you
Jean-Philippe Tremblay
16:43 06 Sep 23
They installed both a heat pump and a furnace (water system) in my old house over the last few years. They always come... through when adjustments are required. They are also very responsive when it comes to service calls. Great services from S&S all around.read more
Golshan Saeed
18:12 05 Sep 23
I am finishing hot summer this year without AC functioning, because S&S conversion was not able to get the parts... quickly. It is almost two months that we are waiting to receive the parts.read more
Christine Muhling
15:58 31 Aug 23
An excellent, professional installation of a new furnace and heat pump. They took the time to set up and patiently... explain to a senior citizen how to use the new thermostat. I would recommend them highly.read more
Mitchell Perlman
14:15 31 Aug 23
Aug 2023 : S&S just finished installing my ne Carrier Air Conditioner. Professional, clean and easy to deal with.S&S... Conversions helped me with my Furnace & humidifier installation. They were quick, professional & very competitive.Thank you S&S for your help!read more
Maroun Zakhour
14:52 30 Aug 23
I absolutely do not recommend S&C Conversions. I called the service department to replace the air conditioner fan... motor. The technician removed the motor-fan assembly and took it to the company workshop. Christina from the service department writes to us that Carrier has discontinued this part (fan-motor assembly) and that there is no solution other than to replace the entire air conditioning system. We took the part back and replaced the engine at an engine distributor. Now S&C refuses to reinstall the part. We paid S&C for the first service and we are willing to pay for the reinstallation. But S&C doesn't want to know and their last concern is customer satisfaction. I really don't understand how S&C claims they are Carrier certified.read more
